AI Program Manager

Confirmed live in the last 24 hours

Roku

Compensation

$140,000 to 170,000 annually

New York, New York

Hybrid

Posted April 17, 2026

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Role

Roku is scaling how we use automation and AI to improve employee, customer, and partner experiences while driving operational efficiency, data quality, governance, and compliance. We are piloting and deploying AI-enabled solutions across core tools, workflows, and services in close partnership with Engineering and a broad set of business functions.

We are looking for an AI Program Manager to own the end-to-end delivery of these AI and automation programs — from discovery and due diligence through pilot, rollout, and continuous improvement.

In this role, you will lead AI and automation programs, responsible for building and executing a structured roadmap of pilots and scaled solutions. You will manage a portfolio of initiatives (e.g., AI assistants, case routing, content generation, analytics, and workflow automation) that reduce manual effort, improve decision-making, and enhance stakeholder experience while maintaining strong governance and compliance.

This is a hands-on program management role that requires strong stakeholder management, comfort with technical concepts, and a disciplined approach to requirements, change management, and measurement.

For New York Only - The estimated annual salary for this position is between $140,000 to 170,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

About the Team

This role sits within a global, operations-focused organization that:

Designs and runs scalable programs, processes, and services across multiple business functions
Owns documentation, reporting, and governance for core internal tools and technologies (e.g., workflow, case management, analytics, knowledge content)
Drives cross-functional initiatives that improve data quality, compliance, user experience, and operational efficiency

You will operate at the intersection of Engineering, People, Operations, Analytics, Finance, and Legal as we test, implement, and scale AI capabilities.

What You Will Be Doing:

Define and maintain the AI roadmap
- Partner with senior leaders, Engineering, and business stakeholders to identify high-value AI and automation use cases across tools and processes.
- Prioritize initiatives based on business impact, feasibility, risk, and alignment with company-level OKRs.

Lead AI due diligence and vendor/solution evaluation
- Run structured due diligence on potential AI solutions (internal tools, existing platforms, and third-party vendors).
- Assess capabilities, integration patterns, data flows, security, and compliance requirements in partnership with Legal, Security, and Privacy.
- Document recommendations, trade-offs, and go-forward proposal

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