Partner Migration Hub Operations Analyst

 

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

The Partner Migration Hub (PMH) sits at the core of Wellhub’s integration strategy, enabling seamless migration of partners between acquired companies and the Wellhub ecosystem. This role is responsible for ensuring a lossless, data-driven, and operationally smooth transition across networks while continuously improving the migration and onboarding experience.

YOUR IMPACT

• Migration Data Integrity: Lead the audit, cleaning, and consolidation of partner migration data, including commercials, contracts, content, and product information to ensure fully accurate, lossless migration across networks.
• CRM & Bulk Operations: Design and prepare structured batch upload files and support execution within Salesforce and other CRM systems.
• Data Schema Mapping: Define and maintain mappings between Network A and Network B to ensure consistency and integrity across systems.
• Content Adaptation: Develop and localize network-specific content and operational assets required for successful partner activation in the new environment.
• Journey Optimization: Support the design and continuous improvement of migration and onboarding journeys, identifying friction points from notice to first transaction.
• Performance & Risk Monitoring: Track key KPIs (e.g., migration completion rate, onboarding time), detect stalled partners, and define intervention strategies.
• Proactive Recovery Management: Identify stalled states and coordinate proactive outreach through PMH agents to re-engage partners and unblock migration progress.
• Reporting & Cross-Functional Leadership: Build dashboards, deliver insights, and collaborate across PMI, Partner Ops, Integrations, Value Management, and Partnerships teams.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Experienced Operator: 2–5 years in Operations, CX Ops, Finance Ops, RevOps, or analytical roles in fast-paced environments.