Table Games Floor Supervisor - MGM Grand Detroit

THE JOB:

As a Table Games Floor Supervisor, you’ll take the lead in creating an exhilarating gaming experience while directly supervising the operation and conduct of our vibrant table games and dedicated personnel. Your role will involve reconciling table accounts and ensuring operations run smoothly, all while delivering exceptional guest service that keeps players coming back for more.

THE DAY-TO-DAY:

• Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests

• Monitor guest flow and notify management when adjustments to open table games are needed

• Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy

• Maintain proper bankroll levels to accommodate existing or anticipated play

• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment

• Verify the accuracy of all documents and ensure that all procedures are adhered to

• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

THE IDEAL CANDIDATE:

• High school diploma, GED, or equivalent

• Two years of prior relevant casino operations experience or an equivalent combination of education, training and experience

• Two years of prior relevant experience as a supervisor preferred

• Two years of prior relevant experience as a dealer preferred

• Ability to work a varied shift to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

VIEW JOB DESCRIPTION:

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