Lead Software Engineer (Site Reliability)

At Vanguard, we pride ourselves on delivering an exceptional client experience to all investors; at the core of this experience are systems that reside in a technically complex and constantly evolving resiliency landscape. Passionate, technically skilled engineers are at the center of our resiliency operations, and we are looking to grow our team.

We are seeking an experienced engineer with broad, end-to-end software development experience, including operating applications in a microservices environment in production at scale. This role goes beyond feature implementation - it requires someone who can design, build, and support resilient systems from the ground up.

As a Senior Reliability Engineer at Vanguard, you will play a critical role in solving impactful operational problems. You are curious and take a proactive approach to identifying problems and making improvements. You balance innovative thinking with pragmatism and understand the long-term impacts of technical decisions. You communicate complex ideas clearly and collaborate effectively to deliver scalable solutions.

Core Responsibilities

• Improve resiliency engineering practices across platforms and applications, including resilient application design patterns, system observability and deployment strategies

• Incident detection, troubleshooting, and resolution.

• Develop automation for incident response and infrastructure management

• Develop and support OpenTelemetry integrations for multiple application platforms (browser, ECS, lambda, etc) and languages (JavaScript, Java)

• Contribute to architectural decisions and support implementation of solutions.

Skills and Qualifications

• Deep knowledge of Java or Javascript. Practical experience developing and operating software in distributed systems environments.

• Problem-solving and analytical thinking:  ability to diagnose complex issues and propose efficient solutions.  Strong debugging and optimization skills for performance and scalability.

• Cloud platforms:  Hands-on experience with AWS services and cloud infrastructure

• System architecture and design: ability to design scalable, secure, and maintainable systems.

• Working knowledge of Python (or similar scripting language).

• Strong knowledge of resiliency engineering techniques for both platforms and applications.

• Experience troubleshooting complex production issues and implementing effective mitigations.

• Familiarity with OpenTelemetry specification and core APIs.