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Overview
Senior

Sr. Software Engineer- Agentic AI & Digital Experience

Confirmed live in the last 24 hours

Zscaler

Zscaler

Compensation

$112,000 - $160,000/year

San Jose, California, USA
Hybrid
Posted January 22, 2026

Job Description

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for a seasoned Sr. Software Engineer to join our team. This is a hybrid role based in San Jose, CA, reporting to the Sr. Director, Software Engineering within the Digital Experience department. Bring your vision and passion to our team of cloud architects and security experts as we build the world’s largest cloud security platform. You will enable organizations worldwide to harness speed and agility by developing agentic AI features and resilient services at scale.

What you’ll do (Role Expectations)

  • Build agentic AI features by implementing tool-use workflows, retrieval/RAG, and evaluators while hardening for scale and reliability

  • Ship resilient services by designing and operating microservices, data/feature pipelines, and low-latency inference paths with solid observability

  • Operate with excellence by adding tests, monitors, tracing, and dashboards while participating in on-call with an automation-first mindset

  • Collaborate across the Engineering team to enhance our multitenant architecture and expand our global footprint

  • Drive the cloud-first strategy that supports more than 15 million users across 185 countries

Who You Are (Success Profile)

  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

  • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

  • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of tea

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