Program Operations Lead, IN External Fulfillment

This role is a part of the centralized supply chain planning function at Amazon India. The candidate will be a part of the FX and Speed Program team for External Fulfillment network. The candidate will contribute to high impact projects in Supply Chain. The candidate is expected to support all EFES related operational activities.
The role entails day to day monitoring FX related processes, running internal processes centrally and monitoring of progress on designated tools. The job requires someone who has the ability to manage stakeholders remotely and high willingness to take ownership. The candidate must be willing to work with internal and external stakeholders to uphold process requirements and also identify/suggest corrections for processes in place.

Key job responsibilities
The incumbent will be own the following -

1) Responsible for execution of all seller configurations in the system for Fulfillment experience
2) Owning of speed related reports and deep dive
3) Sending weekly updates on critical projects by using query based tools and excels
4) Capacity configurations on system
5) Deep dives on escalations by all stakeholders on topics of speed
6) Critical support during all peak events for all system configurations required
7) Liaise across functions to drive their project and help clear issues and bottlenecks.

Basic Qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

Preferred Qualifications

- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

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