Lead, Technical AI Deployment Manager

About the Role

At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To realize this vision, we’re building the technical foundations that help enterprises move from experimentation to real-world, production-grade use of our platform and coding products.

The Lead, Technical ADM is a foundational role in that effort. You will shape how OpenAI’s deep technical expertise is delivered to builders and coders — moving us from high-touch, scarce delivery to a scalable, repeatable technical training motion that drives real customer outcomes.

The Technical ADM function translates OpenAI’s platform capabilities into practical, high-quality technical training that helps customers design, build, and deploy real systems. This role sits at the intersection of technical depth, education, and scale. You will lead by doing first — delivering high-impact technical trainings yourself — and then build the team, standards, and operating model that allow this work to scale without sacrificing rigor.

This is a founding leadership role with meaningful visibility and a clear growth path as impact is demonstrated.

Responsibilities

Build and scale OpenAI’s technical training motion

Design and own the technical services menu for OpenAI’s API and coding products — deciding what we deliver live, what becomes repeatable, and what we stop doing.

• Deliver high-impact technical trainings yourself (e.g., API 103-level depth, applying OpenAI products to real enterprise use cases, evolving customer SDLCs).
  Partner closely with Customer Education to define and maintain the canonical builder and coder journey, from onboarding through production use.
  

Own outcomes and impact

• Be accountable for technical training outcomes, including:

  • Production use cases launched

  • Token consumption and platform usage for educated customers

  • Throughput and reuse of technical training

• Continuously evaluate tradeoffs between depth vs. scale, bespoke vs. repeatable, and speed vs. rigor — and adjust the model as we learn.
  

Build the Technical ADM function

• Hire, develop, and lead our first cohort of technical ADMs

• Establish standards for technical depth, delivery quality, and excellence in training.

• Create the operating model that enables the function to scale sustainably as demand grows.

• Collaborate with Core / Coding / Emerging Products teams to standardize the ADM motion.

Partner across OpenAI

• Deliver technical trainings on behalf of — and in close partnership with — SAs and ASEs.

• Build strong working relationships with Product, Engineering, and Developer teams to ensure technical training remains current, credible, and aligned with the platform roadmap.
  

Ideal Background and Experience

• Deep technical fluency with APIs and modern software development workflows.

• Ability to teach and explain complex technical concepts at 103-level depth, including how OpenAI products change how teams design and ship software.

• Demonstrated ability to do the work first and then scale it through others.

• Strong judgment navigating tradeoffs between bespoke delivery and scalable systems.

• Early leadership experience or strong interest in growing as a people manager.

• Experience in technical enablement, developer education, platform adoption, or adjacent customer-facing technical roles is a plus.

About OpenAI

OpenAI is an AI re