People Services Generalist

Confirmed live in the last 24 hours

Zscaler

Remote - Saudi Arabia

Hybrid

Posted February 3, 2026

Job Description

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a People Services Specialist to join our People & Culture team. This is a hybrid role based in Riyadh, Kingdom of Saudi Arabia, reporting to the Manager, People Services - EMEA. You will be a key part of our general and administrative team, providing a strong foundation for growth and scaling our global infrastructure. You’ll put your passion, drive, and expertise to work with the world’s cloud security leader, helping to nurture an amazing culture and work environment.

What you’ll do (Role Expectations)

Provide a frustration-free employee experience through operational excellence and timely inquiry management
Operate as the primary resource for employee requests through the internal ServiceNow ticketing system
Manage daily administration of employee data in the internal HRIS and various support systems
Support cross-functional programs between operations, payroll, and internal People & Culture teams while creating opportunities to transform current processes
Assist in the transformation of the People Ops department through project-based initiatives as the company continues to scale

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obs