Hardware Reliability Specialist

HARDWARE RELIABILITY SPECIALIST (STARSHIELD)

Starshield leverages SpaceX’s Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for government use, with an initial focus on earth observation, communications, and hosted payloads.   

As a Hardware Reliability Specialist for Starshield, you will play a crucial role in the front-line support ensuring the reliability and performance of our hardware. Primarily you will be monitoring the material review board (MRB) landscape across the factory to pinpoint the highest priority defects that require extreme focus and assist in the root cause and corrective action implementation. You will build an extensive network relationship with design engineers, production, supply chain, and the reliability team. This position also includes running production containments, implementing process improvements, and maintaining a high standard of quality across production build cells. This is an opportunity to work on cutting-edge R&D technology and some of the most complex applications of electrical engineering in the industry

RESPONSIBILITIES:

• Execute production non-conformance management processes, including MRB, quality audits, and production containments
• Analyze production defect data and hold quality build reviews to drive root cause and corrective action
• First level troubleshooting of product failures with by reading and interpreting test logs and telemetry
• Build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from production defects
• Monitor production First Pass Yield (FPY) and true yield to maintain a stable production environment capable of meeting the required production rate, reliability and cost
• Collaborate with design, manufacturing, and supply chain teams to improve product reliability and manufacturing processes

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 2+ years of experience in an engineering, reliability, manufacturing, or quality field

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team
• Bachelor’s degree in an engineering discipline
• PCBA fabrication experience (familiar with solder, flux, underfill, staking, reflow, temperature control, etc.)
• Experience with environmental testing such as HALT/HASS, thermal, vibration, and TVAC
• Ability to acquire new technical knowledge, particularly around electrical engineering first principles and how satellite subsystems operate and function
• Strong written, oral, presentation skills, and documentation
• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking
• Experience with hands on defect management and investigation in a high paced production environment
• Experience with MS Excel, SQL, Python, process failure mode and effects analysis (PFMEA), or other standard root cause problem solving approaches (DMAIC, 8D, Five Whys, etc.)

ADDITIONAL REQUIREMENTS:

• Must be willing to work standard shift hours of 9:00 AM - 6:00 PM with additional extended hours and weekends as needed to support critical path development and/or critical production investigations
• Must be able to lift 25 lbs. unassisted
  

COMPENSATION AND BENEFITS:

Pay range:
Hardware Reliability Specialist/Level I: $30.00 - $38.00/hour 
Hardware Reliability Specialist/Level 2: $34.00 - $43.00/hour 
Hardware Reliability Specialist/Level 3: $38.00 - $48