Demand Planning Analyst - Operations Support, Prime Air- Global Supply Chain

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How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Come work on the Amazon Prime Air Team!

Prime Air is seeking a Demand Planning Analyst in Seattle, WA to support delivery operations for our autonomous drone delivery program. This role will be instrumental in forecasting demand, planning materials, and ensuring operational readiness to meet cost and service targets for our innovative last-mile delivery solution.

This is an exciting opportunity to be a part of a team that has a meaningful, measurable impact on company success.

This role may require travel, up to 30% of the time.

Export Control License: This position may require a deemed export control authorization for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.



Key job responsibilities
Supply Chain Design & Modeling
• Design supply chain solutions for Prime Air delivery operations focusing on forecasting, demand planning, and material planning to verify supply commitments
• Drive operational readiness to meet cost and service targets across multiple sites
• Develop short-term solutions supporting drone delivery center expansion

Demand Planning & Forecasting
• Deliver accurate demand forecasts identifying growth, contraction, and business health
• Apply mathematical and statistical capabilities to understand supply-demand issues
• Develop KPIs enabling strategic decision-making for delivery capacity planning

Cross-Functional Collaboration
• Work across transportation, tech, procurement, product, and warehousing teams at project/program level
• Serve as primary escalation point formulating solutions for operational problems
• Influence organizational leaders 1-2 levels above

Process Optimization & Risk Management
• Analyze data identifying process gaps and implement improvements
• Complete root cause analysis and troubleshoot material discrepancies
• Track exceptional scenarios and report mitigation plans in business reviews

Strategic Planning
• Own team-level goals for productivity, quality, and utilization
• Participate in delivery operations product roadmap planning

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- Able to travel domestically or internationally with 24-48 hours notice

Preferred Qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including hea