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Mid-Level
Program Specialist, Membership Services
Confirmed live in the last 24 hours
WHOOP
Boston, MA
On-site
Posted February 2, 2026
Job Description
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Within Membership Services, bring that mission to life - transforming every touchpoint into a catalyst for progress so members feel equipped to rise to the moment, every moment.
WHOOP is seeking a Program Specialist to lead the execution of programs that set our internal teams up for success and delight our members. This role, reporting to the Program Team Manager in Membership Services, operates at the intersection of Marketing, Product, Finance, and other departments to ensure the customer is at the center of every decision. As WHOOP scales and our member needs evolve, you’ll help architect the next wave of support programs that raise the performance bar across the business and advance our vision to empower every member to perform every day. You will ensure cross-functional alignment through highly collaborative partnerships, leverage rich data to help shape the roadmap, and manage systems that enable us to provide experiences that are both operationally efficient and world-class - and built to anticipate what members will need next.
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