AML QA Analyst

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

 

About the role

 

Ensure the sustainable Nubank's growth supporting the regulatory and QA demands of AML Ops, KYC, Judicial Orders and Ombudsman, testing against internal policies and procedures as well as against applicable regulatory requirements, challenging the status quo through:

 

• The best experience to our fanatics and loved clients in the QA and Strategy operational routines, keeping the highest level of quality for customer data and due diligence applicable accordingly to the regulators and internal policies;

 

• Responsible for executing independent testing and evaluating activities of the QA program of the whole Regulatory Solutions Operation. Support in the analysis, testing and searching of any control weaknesses in the Operational Routines related to  transactional AML/KYC/Judicial Orders/Ombudsman, to strengthen the First Line of Defense Program; contributing to a more ethical and fair society, truly understanding that it is also a key driving force for the solid growth and development of Nubank and Brazil & Mexico;

 

Being diligent, flexible and resilient, according to Nu's principles!

In order to achieve that, our Operational Regulatory Solutions Chapter in Mexico - is responsible for protecting Nu against criminal activities and helping stop the laundering of ‘dirty’ money into the Mexican economy, complying with the necessary regulations, and ensuring the continuity of our business.

Typical responsibilities assigned to you might include:

 

• Be part of the very dynamic and diverse Chapter - Regulatory Solutions, focused on Mexico´s QA processes, reporting to the Regulatory Solutions Supervisor;
• Execute quality assurance reviews in accordance with AML/KYC/Judicial Orders/Ombudsman policies and departmental procedures within established timeframes;
• Support in the evaluation of process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory requirements including the QA review of SAR narrative, supporting documentation and SAR Committee minutes;
• Provides insight into quality gaps discovered as part of the quality assurance process and ensures these gaps are communicated to appropriate management and business owners;
• Provide advice on sanctions and other screening processes such as AML/KYC/Judicial Orders/Ombudsman;
• Follow the management queues and dashboards in order to ensure the operational regulatory routines have been duly promptly addressed and no regulatory gaps are found;
• Implementing and identifying opportunities to improve results and customer experience;
• Support the strategic and analytical cross-squad team by deploying projects to comply with key policies related to AML/KYC/Judicial Orders/Ombudsman scope and its operational routines; 
• Partnering with our engineers, data scientists and designers to coordinate and prioritize tasks involving enhancements and/ or gaps related to analysis and routines;
• Support in the monitoring of metrics and KPIs, facilitating communication within Nubank teams.
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