AI Solutions Engineer, Post Sales Scale - W&B
Confirmed live in the last 24 hours
Weights & Biases
Compensation
$139,000 - $204,000/year
Job Description
What You’ll Do
The Field Engineering team at Weights & Biases plays a vital role in ensuring customer success and adoption of our platform. As part of this team, we partner with Sales, Support, Product, and Engineering to lead technical success after the sales process. We work closely with some of the most advanced AI teams in the world, helping them build, optimize, and scale their ML and GenAI workflows across industries such as computer vision, robotics, natural language processing, and large language models (LLMs).
About the Role
We’re hiring a Post-Sales AI Solutions Engineer (AISE), Scale Customer Success to help customers successfully implement and scale AI/ML workflows and GenAI/agentic applications on Weights & Biases. You will design and deliver technical enablement and adoption programs that reach many customers at once, create reusable assets that improve self-serve success, and use product signals and feedback loops to continuously improve outcomes.
Key Responsibilities
- Run 1-to-many onboarding and enablement programs
Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently. - Build reusable technical assets that drive self-serve success
Create and maintain playbooks, reference architectures, templates, samp
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