Guest Relations Host

Job Title

Guest Relations Host

Job Description Summary

We are seeking a hospitality professional with a strong hotel and event management background to ensure a seamless employee and guest experience. The ideal candidate will have hands-on experience managing end-to-end events, from planning and coordination to execution and post-event follow-up, while delivering exceptional guest service.

Job Description

About the role:

• Greet external visitor and internal staff with high degree of professionalism and courtesy

• Answering incoming call and receiving incoming mails

• Sort and distribute all incoming mail and overnight packages

• Handle walk-in enquiries, guest wireless assistance and visitor pass

• Act as administrator for conference rooms throughout the portfolio

• Ensure conference rooms are cleaned on a regularly scheduled basis

• Assist with catering setups, event planner and ordering, as required

• Manage postage, local/ foreign courier in and out.

• Inventory and stocking of office and tea point supplies, where applicable

• Maintain up-to-date Emergency contract information list with work, home and cell numbers

• Facilitate supply of office stationery, pantry supplies, stock medicine cabinets and etc.

About you:

• 2+ years of experience in facilities management or a similar role.

• Knowledge of compliance, safety, and maintenance regulations.

• Strong organizational and problem-solving skills.

• Proficiency in MS Office and FM software/tools.

• Ability to manage vendors, budgets, and reporting tasks.

• Excellent communication and teamwork skills.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

 

 

 

INCO: “Cushman & Wakefield”