Lead QA Engineer

The opportunity:

We're looking for a Lead QA Engineer to be the technical authority on complex accounts. This is a hands-on technical leadership role—you'll architect automation frameworks, solve the hard problems, and set the technical direction for QA on your engagements, as well as being an active member of the QA community.

You're the person the team turns to when things get complicated. You've built automation from the ground up, you understand the trade-offs, and you know how to design solutions that scale. You lead through expertise—raising the bar technically and helping others grow through mentorship and demonstration.

You're also an innovator. You're actively using AI tools to accelerate your work and you're thinking about what's next—whether that's self-healing tests, smarter automation, or new approaches to quality. You don't just follow best practice; you help shape it.

And beyond the technical, you're a confident communicator who can hold your own with senior client stakeholders—explaining approaches, trade-offs, and recommendations to influence decisions at a project level.

What you’ll be doing:

• Be the technical lead for QA on complex engagements—owning test strategy and the automation approach
• Architect, build, and evolve automation frameworks that others can rely on and contribute to
• Own and solve the hard technical problems—test architecture, flaky tests, CI/CD integration, environment issues
• Set the technical direction for QA on your accounts—tooling, approach, and structure
• Drive shift-left practices, embedding quality into requirements, design, and development
• Design and execute test strategies across UI, functional, integration, API, accessibility and regression testing
• Mentor and elevate QA engineers through hands-on collaboration and knowledge sharing
• Innovate with AI—using modern tools to work smarter and exploring what's next for QA
• Communicate technical recommendations and trade-offs to clients and internal teams
• Participate in client-facing forums—demos, triage, release calls, and technical discussions
• Contribute to a specialism and share knowledge across the wider QA community

What we want from you:

• A clear track record in automation architecture and technical problem-solving
• Solid experience testing in complex, transactional environments
• Proficient in Playwright and TypeScript
• You've designed frameworks from scratch—not just written tests, but built the foundations
• Comfortable working across the full stack—Web apps, Native Apps, APIs, backends, logs, data
• Hands-on experien