Senior Technician

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

Technical Operations

• Install, maintain, repair, and optimize building systems including HVAC, electrical, plumbing, lighting, and general maintenance equipment

• Diagnose and troubleshoot complex technical issues across multiple building systems

• Perform preventive maintenance tasks according to manufacturer specifications and industry best practices

• Respond to service requests in a timely manner, ensuring KPI compliance and excellent customer service

• Conduct visual inspections and report service defects promptly

• Maintain operational knowledge of all relevant equipment within assigned spaces

Work Order Management

• Pick up and acknowledge work orders promptly per service level agreements (SLAs)

• Provide comprehensive documentation in the CMMS for all work performed

• Communicate effectively with requestors regarding work status and completion timelines

• Understand urgency levels and prioritize work accordingly

Safety & Compliance

• Follow all safety rules and safe working practices

• Complete risk assessments and point-of-work assessments prior to engaging in any activity

• Ensure compliance with risk management protocols and HSSE requirements

• Maintain proper use and care of personal protective equipment (PPE)

• Isolate equipment according to LOTO (Lockout/Tagout) procedures when required

Workspace & Asset Management

• Understand scope of work, space usage intentions, policies, and occupant goals

• Maintain inventory of tools with adequate labeling and implement effective tool management programs

• Suggest repair, storage, or replacement of equipment as needed

• Provide technical support for on-site facility needs

• Escort vendors and coordinate third-party service activities

Customer Service & Collaboration

• Exhibit excellent customer service and communication skills while providing high-touch, hospitality-focused service

• Proactively develop and manage client relationships, ensuring expected service levels are achieved or exceeded

• Work with clients at all levels of an organization, including C-suite executives

• Collaborate with other service providers including audio-visual, catering, security, facilities, janitorial, and equipment providers

Location:

On-site –Jakarta, Indonesia

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.