Health Care Education Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

Core Responsibilities

· Identify, access, and refer patients and families to appropriate community and support services

· Provide care navigation and logistical support following emergency room or inpatient discharge

· Develop and maintain relationships with primary care and specialty providers to ensure coordinated care

· Participate in interdisciplinary care team meetings and collaborate across departments

· Conduct outreach in the emergency room and outpatient clinic, particularly for asthma-related cases

· Maintain accurate documentation as required by the Department of Pediatrics, PCMH, DSRIP, and the Asthma Coalition of Staten Island

· Assist with data collection and entry for program tracking and reporting

· Attend community-based meetings and represent RUMC at outreach events several times per month

· Support general and condition-specific initiatives related to asthma, obesity, mental health, maternal depression, and developmental delays

Core Competencies

· Knowledge of pediatric care systems and community health resources

· Strong communication and organizational skills

· Ability to work collaboratively across departments and with external partners

· Culturally sensitive and family-centered approach to care

Customer Service Competencies

· Maintains professionalism, compassion, and respect in all interactions

· Communicates clearly and responsively with families and team members

· Ensures confidentiality and a supportive experience for all patients

· Responds appropriately to concerns and feedback

Qualifications

· Bachelor’s degree in Public Health, Health Administration, or related field required

· Master’s degree (e.g., MPH, MHA) preferred

· Experience in pediatric care coordination or community health strongly preferred

· Physician (MD/DO) applicants will be considered if interested in a non-clinical, coordination-focused role

· Familiarity with EMRs and data tracking systems a plus

· Bilingual skills (e.g., Spanish, Russian) preferred

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!