Senior IT Operations Analyst

WHAT IS THE OPPORTUNITY?

Process Automation (PA) is a fast-paced and exciting program that delivers Robotics Automation and Machine Learning capabilities for P&CB. As a member of the program, you are responsible to perform incident investigations, provision Virtual Machines and manage the ongoing maintenance activity of our bots to ensure automations are performing at the highest levels of efficiency

WHAT WILL YOU DO?

• Set up and configure virtual machines for automated processes and manage the ongoing bot maintenance activity.

• Review NAS share accesses and create AD groups for new bots.

• Investigate incidents raised by Business partners, diagnose issues and provide timely resolutions.

• Provide support for local applications and databases; diagnosing and repairing computers and network hardware.

• Install, maintain, administer and update network systems; set up security parameters to ensure that all systems are operating properly.

• Provide technical support on IT-related activities to network systems security. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

• Provide information on the detailed technical design and development of applications using existing and emerging technology platforms. Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

• Maintain hardware, software, and configurations; manage migrations, OS builds, tool installation, and removal of end-of-life hardware.

• Coordinate production environment changes with technology operations in order to maintain a stable production environment.

WHAT DO YOU NEED TO SUCCEED?

Must have

• 3-5 yrs experience in similar field

• Experience working in RPA Automation space and SRE Development using tools like Ansible, ELK stack and full stack development using React and ASP .NET.

• DevOps: Helios, GitHub, Jenkins, UCD, Ansible, Artifactory, Nexus, SonarCube

• Open Shift 4, Metrocluster, WINDOWS 11, LINUX, RedHat8/9

• Platform Production build – Windows admin, Build Automation (Ansible)

• Disaster recovery, Compliance and security

Nice to Have:

• PEGA, Camunda

• Scripts: Python, Angular JS, JAVA, YAML

• JAVA/Python development experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

Job Skills

Active Learning, Adaptability, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, IT Standards, Lifelong Learning, Long Term Planning, Operational Delivery

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-06-162026-07-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.