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Merchant Services Account Manager

M&T BankM&T Bank·Banking

Compensation

$18.68 - $31.14/hr

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Posted

61 days

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About the role

Overview:

Responsible for the on-going management of merchant across the footprint with a primary focus on strategic partnering to retain, grow and cross sell. 

Primary Responsibilities:

Primary point of contact for existing clients utilizing merchant services. Manage and grow assigned portfolio of existing clients with strong emphasis on retention and client satisfaction.

For Merchant Relationships:

  • Perform frequent reviews with clients and an in-depth review of volume growth.
  • Promote cross sell services to create stickiness with clients.
  • Monitor volume changes to ensure clients are being priced in the appropriate tiers.
  • Ensure that clients are meeting industry regulation and compliance requirements.
  • Promote technology changes to ensure clients are benefiting from newest payment terminals and gateways.

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for participating in the revenue generation, expansion and maintenance of the bank's Commercial Card business.

Supervisory/ Managerial Responsibilities:

None

Education and Experience Required:

Bachelor’s degree and minimum of three years Merchant (or related relevant product) sales experience.  In lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of three years Merchant (or related relevant product) sales experience.

Education and Experience Preferred:

Previous account management experience.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $75,900.00 - $126,500.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America
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Aplyr's read

M&T Bank is a regional financial institution with a strong community focus, attracting professionals in commercial banking and financial services.

Synthesized from recent postings & public sources

What's promising

  • M&T Bank has a strong regional presence in the Northeastern U.S.
  • The bank offers diverse career opportunities in commercial and retail banking.
  • M&T Bank is known for its community-oriented approach and local involvement.

What to watch

  • M&T Bank faces competition from larger national banks.
  • Limited public information about its technological innovation initiatives.
  • The bank's regional focus may limit geographic career mobility.

Why M&T Bank

  • M&T Bank emphasizes a community-focused banking model.
  • The company offers specialized roles in commercial credit and equipment financing.
  • M&T Bank provides hybrid work opportunities for certain roles, enhancing work-life balance.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About M&T Bank

M&T Bank is a regional bank holding company that provides a wide range of financial services, including commercial and retail banking, investment services, and mortgage banking.

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