About the role
Who We Are
The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.
Responsibilities
- Proactively monitor the production environment to maintain a 24×7×365 uptime service.
- Manage a secure and high-performance network to support daily transaction processing, ensuring systems remain up and running.
- Perform regular monitoring of alerts to proactively identify potential issues and optimize system and network performance.
- Collaborate with cross-functional teams to troubleshoot and resolve system and network issues; work with Card Networks when required.
- Conduct weekly server maintenance, including system upgrades and patch management on Linux servers.
- Create and maintain detailed documentation of system and network configurations, procedures, and troubleshooting guides.
- Participate in Incident Response and Disaster Recovery planning and testing to ensure continuity of operations during incidents.
- Collaborate closely with IT and Operations teams to align system and network security measures with company policies and regulatory standards.
- Stay current on industry trends, emerging technologies, and security threats to enhance system reliability and resilience.
- Participate in an on-call rotation to provide off-hours support and respond promptly to system or network issues.
- Monitor system performance and respond to alerts and incidents, performing troubleshooting, root cause identification, and escalation when necessary.
- Proactively restart systems or services as needed during outages.
- Update system status on the company website during outages or service disruptions.
- Notify internal stakeholders of outages and send bulletins when outage thresholds are exceeded.
- Serve as the first point of contact for incidents during on-call or graveyard shifts.
- Participate in daily audit updates and documentation activities during on-call shifts.
- Update internal alert pages and notify the team in case of anomalies.
- Create and maintain a centralized documentation page for all change tickets.
- Maintain an up-to-date log of change tickets, including ticket number, requester, and status.
- Perform daily and weekly scheduled tasks as defined by procedures and provide status updates to the team.
- Participate in on-call handovers and communicate effectively with team members.
Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Day shift, on-site in Palo Alto, CA.
- Previous experience as a Linux Administrator.
- In-depth knowledge of Linux (Ubuntu).
- Strong understanding of networking principles, protocols, and technologies.
- Hands-on experience with systems, routers, switches, firewalls, and related hardware.
- Relevant experience in system or network administration or a similar role.
- Willingness and availability to work on-call hours, including nights, weekends, and holidays.
- Strong analytical and problem-solving skills with attention to detail.
The compensation for this position is $100,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Benefits
TabaPay offers the following benefits:
- 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only)
- Employer 401K Matching
- Generous and Flexible PTO
EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Aplyr's read
TabaPay is a fintech innovator focusing on seamless payment processing solutions, attracting talent in engineering, security, and product management.
What's promising
- •TabaPay offers robust payment solutions that cater to diverse business needs, enhancing transaction efficiency.
- •The company is actively hiring across various technical and managerial roles, indicating growth and expansion.
- •TabaPay's focus on cloud and security operations highlights its commitment to secure payment processing.
What to watch
- •The competitive fintech landscape poses challenges for TabaPay in maintaining market differentiation.
- •Limited public information about TabaPay's financial performance could concern potential applicants.
- •Rapid expansion may lead to growing pains in organizational structure and culture.
Why TabaPay
- •TabaPay specializes in real-time payment processing, setting it apart in the fintech sector.
- •The company's emphasis on security operations suggests a strong commitment to safeguarding client transactions.
- •TabaPay's diverse role offerings indicate a multifaceted approach to payment technology innovation.
Aplyr’s read is generated by AI from public sources. Was it useful?
About TabaPay
TabaPay is a payment processing platform that specializes in providing solutions for businesses to accept and manage payments efficiently.