About the role
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The Patient Care Coordinator (PCC) acts as a liaison between prospects, patients, and AltaMed and the community it serves. This position provides a specific channel by which patients can seek solutions to problems, concerns, and unmet needs. Acts as a patient advocate for non-medical issues for the entire family. The PCC will assist patients and their family members with various concerns that relate to their overall experience at AltaMed. Such issues may include quality of care, staff interaction, access to care, enrollment assistance, general assistance, and information.
Minimum Requirements
Minimum high school diploma required.
B.S./B.A. degree in healthcare or business administration, or a related field of study, preferred.
Minimum of 3 years of direct outreach/marketing/sales experience in the healthcare industry preferred.
Minimum of 3 years of experience in Customer Service preferred.
Certified Application Assessor (CAC) certification is preferred or needs to be obtained within 90 days of employment.
Bilingual Spanish/English or English/Mandarin Chinese or Cantonese or English/Vietnamese is strongly preferred.
Experience working with underserved populations preferred.
Compensation
$25.00 - $31.03 hourlyCompensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Aplyr's read
AltaMed Health Services is a nonprofit championing healthcare access for underserved communities in Southern California, with a diverse range of roles in primary and specialized care.
What's promising
- •AltaMed focuses on underserved communities, offering a mission-driven work environment.
- •The organization provides a wide range of healthcare services, from primary to specialized care.
- •AltaMed's nonprofit status may offer more stability compared to for-profit healthcare entities.
What to watch
- •Limited public information about career advancement opportunities within AltaMed.
- •Operating in underserved areas may present resource and funding challenges.
- •The nonprofit model might limit salary growth compared to for-profit counterparts.
Why AltaMed Health Services
- •AltaMed's commitment to underserved communities sets it apart in the healthcare sector.
- •The organization offers roles across diverse healthcare disciplines, from dental to geriatric care.
- •AltaMed's Southern California focus allows for localized impact and community engagement.
Aplyr’s read is generated by AI from public sources. Was it useful?
About AltaMed Health Services
AltaMed Health Services is a nonprofit organization that provides comprehensive health care services, including primary care, dental care, and behavioral health services, primarily to underserved communities in Southern California.
Similar roles
Patient Care Coordinator
Upstream Rehabilitation
Patient Care Coordinator
Upstream Rehabilitation
Patient Care Coordinator
Drayer Physical Therapy (Upstream)
Patient Care Coordinator - Northshore Dr clinic
Upstream Rehabilitation
Patient Care Coordinator
Upstream Rehabilitation
Patient Care Coordinator - Northshore clinic
Upstream Rehabilitation