Oracle Fusion IT Analyst

Job Title: Oracle Fusion IT Analyst

Location: Bangalore

Experience: 0-3 years

Job Description:

We are seeking an Oracle DevOps Fusion Procure to Pay Functional Consultant to join our dynamic team. The ideal candidate will have a high level understanding of Oracle Fusion Procure to Pay modules, with a basic understanding of DevOps methodologies. The role involves leading cross-functional discussions at various levels with business users to analyse requirements, brainstorm, articulate solutions, and recommend industry best practices to stakeholders.

Oracle DevOps Organization is supporting multiple Oracle Fusion Instances within JCI. Oracle Fusion IT Analyst will be the single point of contact (SPOC) for this functional value stream for all development and support-related activities.

Key Responsibilities: 

• Develop and support of Fusion AP processes and solutions.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Implement DevOps practices to streamline development, testing, and deployment processes.
• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of post-go-live operational support.
• Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
• Follow the project timelines and stakeholder expectations effectively.
• Conduct system configurations, testing, and user training as needed.
• Analyse Oracle Fusion enhancements, change requests, and support activities.
• Plan and prioritize work for approved backlogs within the value stream, reviewing with BPO/GPO and Oracle Fusion Solution Architects.
• Perform capacity planning of resources based on approved backlogs for enhancements and support tickets to meet SLAs provided to business stakeholders.
• Coordinate with other value stream leads within Fusion DevOps, delivery, and support leads for other edge applications to address any integration issues between PTP and other value streams/integration areas in a timely manner.
• Schedule, review, and approve production deployments, working with Global Deployment/Release leaders.
• Optimize and effectively manage enhancements and support ticket backlogs within the value stream, reviewing with the team.
• Drive continuous improvements to reduce support tickets and automate manual activities wherever possible.
• Follow JCI’s Major Incident Management process to address any critical issues (P1/P2) by engaging the right teams.
• Share value stream-level reporting with KPIs for the value stream with Global and Regional DevOps Leaders.

Required Skills: 

• Bachelor's degree in engineering, Information Systems, or equivalent.
• Excellent verbal and written communication skills along with strong analytical abilities.
• Self-motivated with a positive attitude and a can-do approach.
• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment.
• Ability to multi-task and handle multiple Fusion instance problems in parallel.
• 1+ years of experience in consulting or industry, including:

• Hands-on experience with Oracle Cloud Fusion modules:
• Accounts Payable, Purchasing
• Basic understanding of accounting modules
• Understanding in Oracle Fusion payables and procurement processes
• High level of background in payment integrations,

• Production support experience.
• Ability to write basic SQL-based reports for troubleshooting without technical team assistance.
• Some level of understanding of cloud integration (FBDI, REST/SOAP APIs) and proven problem-solving methods.
• Proficiency in Office 365 tools (Teams, Outlook, Word, PowerPoint, Excel, OneNote, Visio, SharePoint).

Preferred Skills: 

• Oracle Cloud certifications. 

• Experience with Agile methodologies. 

• Knowledge of additional Oracle modules. 
• Experience with tools such as Jira, Panaya, ServiceNow, and Power BI for project tracking, testing, incident management, and reporting.

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.