About the role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Key Responsibilities
Enterprise Account Management
- Manage assigned large enterprise and strategic corporate accounts in Korea.
- Develop and maintain strong relationships with key customer stakeholders and decision-makers.
- Build a comprehensive understanding of customers' businesses, supply chains, logistics requirements, and strategic priorities.
- Develop and execute account strategies to protect existing revenue and identify opportunities for business expansion.
Business Development & Revenue Growth
- Identify and develop new business opportunities within assigned enterprise accounts and targeted large corporate prospects.
- Drive revenue growth through new business conversion, account penetration, retention, and expansion.
- Identify additional opportunities across customers' business units, subsidiaries, vendors, and supply chain networks.
- Develop and maintain a strong pipeline of qualified opportunities.
- Execute sales strategies to achieve or exceed assigned revenue and sales objectives.
- Develop customer-specific pricing and commercial proposals in collaboration with appropriate internal teams.
- Lead customer negotiations on pricing, service requirements, and commercial terms.
- Support contract development, renewal, and negotiation activities.
- Monitor customer compliance with agreed commercial and contractual conditions.
- Balance customer requirements with sustainable and profitable revenue growth.
Cross-Functional & Global Collaboration
- Partner with Operations, Customer Service, Solutions, Pricing, Brokerage, Finance, and other relevant functions to support enterprise customers.
- Coordinate with UPS regional and global teams for multinational accounts and cross-border business opportunities.
- Mobilize internal resources to resolve complex customer issues and support service performance.
- Act as the commercial link between the customer and UPS internal stakeholders.
Customer Retention & Service Management
- Monitor account performance, customer requirements, and potential business risks.
- Proactively address customer concerns to protect existing business and strengthen customer relationships.
- Coordinate internal support for operational or service-related issues affecting strategic customers.
- Conduct regular customer reviews and follow-up activities to support long-term retention and growth.
Sales & Performance Management
- Maintain accurate account plans, opportunity pipelines, sales activities, and forecasts in UPS sales management systems.
- Monitor account revenue, shipment activity, growth opportunities, and competitive developments.
- Conduct market and industry analysis to identify emerging opportunities and customer needs.
- Provide regular updates on account performance, major opportunities, risks, and action plans.
Core Mission
Own, protect, and grow UPS's relationships with major enterprise customers by developing strategic account plans, identifying complex supply chain opportunities, delivering customized solutions, and driving long-term profitable revenue growth.
Qualifications
- Proven experience in B2B sales, enterprise account management, key account management, or solution-based selling.
- Strong ability to manage large and complex corporate customer relationships.
- Demonstrated ability to identify customer needs and develop customized business solutions.
- Strong commercial, negotiation, presentation, and relationship-management skills.
- Ability to collaborate effectively across multiple internal functions and international teams.
- Strong analytical skills with the ability to understand customer business models, supply chains, and commercial opportunities.
- Ability to manage multiple enterprise accounts and complex sales opportunities simultaneously.
- Business-level communication skills in both Korean and English preferred.
- Experience in logistics, transportation, supply chain, high-tech, automotive, healthcare, or other multinational industries is an advantage.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Aplyr's read
UPS is a cornerstone of global logistics, employing diverse roles from operations to sales, for those who thrive in a fast-paced environment.
What's promising
- •UPS offers a vast global network, providing stability and growth opportunities.
- •The company invests heavily in technology to enhance logistics efficiency.
- •UPS provides diverse career paths, from logistics to corporate roles.
What to watch
- •The fast-paced environment can lead to high stress levels.
- •Shift work and non-traditional hours may impact work-life balance.
- •Limited public information about diversity and inclusion initiatives.
Why UPS
- •UPS's brown delivery trucks are iconic in the logistics industry.
- •The company has a strong focus on sustainability and carbon reduction.
- •UPS's internal promotion culture supports long-term career growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About UPS
United Parcel Service (UPS) is a global logistics and package delivery company, known for its extensive transportation network and supply chain solutions.
