Procurement and Third-Party Management Operational Excellence Group Manager - Senior Vice President

Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi’s third-party arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess third parties and outsourcing arrangements. The goal of P&TPM is to support Citi’s selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties. 

Citi is currently seeking a P&TPM Operational Excellence SVP who is passionate about driving meaningful changes and is ready to make an impact.  The ideal candidate will have a background in operational excellence, change management, regulatory remediation and compliance audits and ability to lead and inspire a team. This selected candidate will be responsible for managing, coordinating, on time delivering of P&TPM remediation activities globally while proactively identifying improvements to de-risk P&TPM Operations.  

Key Responsibilities: 

• Develop strategy, working framework and execute on P&TPM comprehensive remediation plans to address compliance deficiencies identified by regulators and internal audits. 

• Develop cross-functional relationships with stakeholders to ensure successful execution of the plan. 

• Identify, analyze risks, and develop strategies to mitigate them. 

• Provides regular updates and reports to senior management and at necessary governance forums regarding the progress of the remediation plan. 

• Develop and maintain best practices for regulatory compliance and ensure adherence to these practices. 

• Maintain knowledge of third-party risk management and their associated compliance requirements 

• Partner with P&TPM management and their organizations on third-party risk, remediation, and strategies to ensure robust operational risk management capability and effective management of third-party inventories including outsourcing.  

• Proactively identify continuous improvement opportunities to de-risk P&TPM Operations 

• Manage a small team of individuals with similar capabilities.  

Qualifications: 

• 12+ years of relevant experience 

• Extensive experience in audit, risk and control, supervision, quality assurance / control and monitoring processes. 

• Extensive experience in risk and control (including regulatory) remediation activities. 

• Ability to effectively drive and lead change in an organization with Citigroup’s size. 

• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. 

• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs. 

• Broad understanding of relevant Third-Party Risk Management regulation and supervisory expectations for large complex financial institutions preferred. 

• Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters. 

• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting. 

• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change. 

• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.