Analyst, Vendor Performance

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

About Team

The Merchandising Operations team is spread across Enterprise Item Content, Operational Services and Vendor Compliance. Our Mission is to deliver a modernized omni merchant and vendor experience with a focus on speed and quality of service, enriched merchandising experience and sustainable operations. Across the team we focus on 100% accuracy while onboarding new suppliers & maintaining their profiles as well as setting up items and maintaining them. Product Experience is key as we maintain Item Health, Content, Data Quality and launch readiness through PLR. Effort is on Merchandising Enablement in the form of MS simplification, vendor funding, speed to market and data governance & enablement.

Job Summary:

The Vendor Performance Analyst role focuses on driving medium-to-long-term improvements within Vendor Performance. Functions of the role include generating vendor data analysis, driving Supplier On-time and Fill Rate performance, processing monthly vendor scorecards and chargebacks, managing vendor inquiries, and building relationships with vendors and other key cross-functional stakeholders within Lowe’s.

The successful candidate will be an individual who can identify and support strategic improvement initiatives for vendor compliance performance while being able to dive deep into areas of opportunity and develop solutions and processes towards improvements.

Roles & Responsibilities:

Core Responsibilities:

• Execute the vendor chargeback process and manage vendor inquiries regarding the same.
• Proactively analyze vendor data and identify and address issues
• Liaise between Supply Chain, Operations, Accounting, and Merchandising teams to resolve vendor issues quickly
• Partners with Merchandising, Supply Chain Planning and Replenishment to improve vendor performance and provide teams with data and metrics to ensure vendor performance is considered in business decisions (i.e. Product Line Reviews)
• Prepares management level reports and handles a category to improve OTIF performance.

• Support (Sr.) Analyst with data & reporting
• Assist with developing process improvement recommendations and help to manage end-to-end implementation.
• Assist with vendor management training materials and facilitate sessions as needed.
• Coordinate, minute, and document monthly vendor performance feedback

Years of Experience:

• 2 to 4 years of experience

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelor's degree BBA, BCom, Operations Research or Related Field

Skill Set Required

Primary Skills (must have)

• Experience with data analysis and providing insights about the data.
• Experience working with Excel and other data/reporting tools.
• Excellent writing and communication skills, including the ability to develop analytical documents for presentation to management.
• Excellent problem-solving and time-management skills

Secondary Skills (desired)

• Experience in Data mining and visualization tool such as Power BI, SQL, MS Access, VBA
• Advance Excel

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.