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Business Analyst & Change Manager – Wealth Regulatory Reporting Operations

CitigroupCitigroup·Financial Services

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About the role

About the Role

This is a senior-level opportunity within the Wealth Regulatory Reporting Operations – Change function, responsible for driving end-to-end regulatory change across a complex, multi-jurisdictional landscape. The successful candidate will operate at the intersection of regulation, technology, and business operations — translating evolving obligations under frameworks such as EMIR, MiFID II, MAS, and CFTC into structured, deliverable change program. This role demands both the analytical rigour of a seasoned Business Analyst and the leadership presence of an experienced Project Manager.

About the Team

The Wealth Regulatory Reporting Operations – Change team sits at the heart of the firm's regulatory compliance agenda, partnering with Markets/FO, operations, technology, legal, and compliance to ensure the business remains ahead of its regulatory obligations. The team operates across multiple asset classes and jurisdictions, managing a portfolio of change initiatives that range from tactical regulatory fixes to strategic operating model transformation. We are a collaborative, intellectually curious group that values precision, accountability, and continuous improvement.

Key Responsibilities

  • Lead end-to-end business analysis for regulatory change programs across Trade/Transaction & Statistical reporting, translating complex regulatory obligations into clear, actionable business and functional requirements.

  • Act as Project Manager and Change Lead for assigned initiatives — owning project plans, RAID logs, governance packs, and milestone tracking from inception through to post-implementation review.

  • Coordinate and manage stakeholders across multiple verticals including Markets, Operations, Legal, Compliance, and Technology, ensuring alignment and timely decision-making throughout the change lifecycle.

  • Prepare and present structured status updates, governance reports, and program dashboards to senior leadership and executive stakeholders, facilitating informed decision-making.

  • Challenge technology partners on solution design, architecture choices, and effort estimates — ensuring proposed solutions are fit-for-purpose, scalable, cost-effective, and aligned with regulatory intent.

  • Lead and coordinate UAT and end-to-end testing cycles, including the production and review of test plans, test scripts, defect management, and sign-off documentation.

  • Produce high-quality Business Requirements Documents (BRDs), functional specifications, process flows, and data mapping artefacts to support both technology delivery and operational readiness.

  • Collaborate with the Process & Controls team to identify control gaps arising from regulatory change, drive remediation activity, and uplift operational procedures and control frameworks.

  • Proactively identify and implement opportunities to leverage AI tools and automation to improve efficiency, accuracy, and scalability within the change programme.

  • Maintain a thorough understanding of the trade lifecycle across equities, fixed income, and derivatives (OTC and exchange-traded) to ensure regulatory solutions are grounded in product and operational reality.

  • Support the development and continuous improvement of the team's operating model, governance frameworks, and change methodology.

Required Skills & Experience

  • 13+ years of experience in a Business Analysis, Regulatory Change, or Program Management role within financial services.

  • Demonstrable, hands-on experience with two or more of the following regulatory frameworks: EMIR, MiFID II/MiFIR, MAS, CFTC.

  • Strong product knowledge across equities, fixed income, and derivatives (OTC and exchange-traded), including trade lifecycle and reporting obligations.

  • Proven track record of acting as a Project Manager or Change Lead, managing cross-functional stakeholders and delivering regulatory programmes on time and within scope.

  • Confident communicator with experience presenting to and influencing senior stakeholders, including Managing Directors and C-suite equivalents.

  • Ability to critically assess and challenge technology solution designs and delivery estimates, with a working understanding of system architecture and integration concepts.

  • Proficiency in SQL for data querying, analysis, and validation in the context of regulatory reporting or trade data.

  • Experience leading UAT cycles, including test strategy, script authoring, defect triage, and formal sign-off.

  • Practical knowledge of AI tools and prompt engineering, with the ability to apply these to real-world change and analytical tasks.

  • Experience working with Process & Controls teams to design, document, and strengthen operational control environments.

  • Exceptional written communication skills — able to produce clear, structured BRDs, functional specs, and governance documentation.

Preferred / Nice-to-Have Skills

  • Familiarity with data lineage, data governance frameworks, or regulatory data management practices.

  • Exposure to AI/ML implementation projects within a financial services or regulatory context.

  • Experience with tools such as JIRA, Confluence, Visio, or equivalent for project tracking and documentation.

What We Offer

  • A high-visibility role with direct exposure to senior leadership and cross-functional decision-makers across the firm.

  • The opportunity to shape and influence the firm's regulatory change agenda at a time of significant industry evolution.

  • A collaborative team culture that values intellectual rigour, continuous learning, and professional development.

  • Access to cutting-edge AI and technology tooling, with active encouragement to innovate within your remit.

  • Structured career development pathways within Regulatory Change, Operations, and broader Financial Services functions.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Aplyr's read

Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.

Synthesized from recent postings & public sources

What's promising

  • Citigroup's global presence offers employees opportunities for international career advancement.
  • The company invests heavily in technology, providing roles for tech-savvy professionals.
  • Citigroup's diverse services allow for career growth across multiple financial sectors.

What to watch

  • Citigroup has faced regulatory challenges impacting its operations and reputation.
  • The company's size can lead to bureaucratic processes that slow decision-making.
  • Citigroup's restructuring efforts may create uncertainty in job stability.

Why Citigroup

  • Citigroup's extensive global network differentiates it from many competitors.
  • The firm's commitment to innovation is evident in its technology-driven roles.
  • Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.

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About Citigroup

Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.

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