Product Managers, Technical

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Product Owners located in Atlanta, Georgia will define and refine user stories and prioritize the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team.

Position duties and responsibilities include, but are not limited to:

• Owns product end to end for products or features with moderate level of complexity and scope. This includes crafting, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities.

• Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity.

• Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations.

• Conducts specific ad hoc analysis and provides insights to management on request.

• Recommends product feature set or technical improvements to improve customer experience.

• Works with external third parties to assess partnerships and licensing opportunities.

• Uses customer insights for product vision, strategy, roadmap, priorities.

• Create, lead, foster an active VOC feed for themselves and team.

• Actively looks for opportunities to delight or meet customer’s unmet needs.

• Translates product/platform strategy by writing detailed capabilities, features and user stories consumable for Dev teams for moderately sophisticated products. This work may include creation of prototypes.

• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.

• Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room

• Owns and manages product backlog and priorities with our business and technology partners

• Scopes and prioritizes activities based on business and customer impact.

• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.

• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.

• Generates and maintains dashboards and reports that track product health and success metrics, technical metrics.

• Communicates technical challenges to partners and makes educated trade-off decisions based on those challenges.

• Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).

• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to market, finance, Dev, Architecture, Engineering. Works with outside partners and other third parties.

• Develops positive working relationships with Customer groups or Customer Representatives.

Specific Skills Requirement - must have educational or professional experience in:

• Experience (1) Experience using Agile frameworks (Scrum, SAFe) and tools including JIRA and VersionOne to manage product backlogs, user stories, and sprints, and to facilitate continuous delivery and ensuring alignment between business requirements and development teams.

• Experience (2) Experience in SQL to perform data analysis, querying, and validation using SQL Server, MySQL, Oracle PL/SQL, and IBM DB2, to ensure actionable insights for decision-making and reporting. Skilled in tools including Power BI and Excel for transforming and visualizing data across legacy and modern systems.

• Experience (3) Experience in Waterfall methodology for managing full project lifecycles, including creating comprehensive Business Requirements Documents (BRDs), System Requirements Documents (SRDs), and Data Flow Diagrams (DFDs) using Visio and MS Word to ensure detailed documentation and process clarity.

• Experience (4) Experience in project management and requirements management tools including MS Project IBM RequisitePro, JIRA, and Rational Team Concert (RTC) to manage project timelines, resources, and deliverables, and to ensure efficient execution and alignment with stakeholder expectations.

• Experience (5) Experience in test management tools including Silk Central, TestRail, and ALM/Quality Center to track and manage test cases and defects, to ensure comprehensive testing throughout the software development lifecycle.

• Experience (6) Experience in UI/UX prototyping using Balsamiq, Adobe XD, and Microsoft Visio to convert business requirements into wireframes and mockups for enterprise web applications to create wireframes and mockups, to ensure effective design solution that meet business requirements.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master’s degree in Business Administration, Electronics and Communication Engineering, or related, and 3 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Business Administration, Electronics and Communication Engineering, or related, and 5 years of relevant work experience.

Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated.

Additional:                                                 

• Location: Atlanta, GA

• This position is eligible for the employee referral program.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile and apply to requisition number REQ353574.

OTHER:  Work hours: 40 hours/week. Salary: $166,587.00 to $170,000/year.

Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.