Assoc Mgr, Revenue Cycle

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health 

Title: Manager, Revenue Cycle Operations

Location: 30 W Monroe St Suite 1200 Chicago, IL 60603

 

Role Description

The Manager, Revenue Cycle Operations will be responsible for supervising the department workflow processes, submission of health care claims and subsequent payment for services rendered.

This position will report directly to the Sr Director, Revenue Cycle Operations. 

Core Responsibilities:

• Direct Supervision of Associates including managerial tasks (Annual and mid-year reviews, new hire reviews, coaching/disciplinary documentation, PTO, Expense reports, etc)

• Oversee full revenue cycle operations to ensure timely, accurate, and compliant submission of health care claims to maximize revenue realization

• Preside over activities of staff involved in billing, collections, insurance follow-up, payment posting, coding and charge entry including training of new hires

• Manage relationship of billing vendor(s)who is responsible for follow-up on claims (submissions, denials, and rejections), posting of insurance payments and creation of patient statements. 

• Coordinate across various company departments to implement and oversee new policies, practices and procedures to reduce billing/eligibility issues, adhere to compliance requirements, and provide reporting/transparency into operational and financial effectiveness

• Investigate and serve as expert resource on compliance issues surrounding billing and coding   

• Develop management reporting tools and provide regular communication to senior leadership 

• Assist in development and maintenance of budget and staffing requirements for revenue cycle operations

• Other duties as assigned

What we’re looking for:

We’re looking for motivated individuals with following qualifications:

• The ideal candidate must have experience in health care accounts receivable follow-up, exceptional customer service skills, and a good understanding of the claims revenue cycle

• Superior leadership, problem solving, team building and decision-making skills

• Experience overseeing revenue activities, and meeting all financial objectives

• Solid understanding of insurance guidelines and principles including; COB, HIPAA, CPT, ICD-10, medical terminology, and managed care plans

• Time management skills, and the ability to meet deadlines is imperative.

• Education minimum of Bachelor's degree

• Ability to work in a remote environment

• Effectively manage a fully remote team

• CPB and/or CPC credentials preferred

• US work authorization

• Someone who embodies being “Oaky”

 

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 04/11/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.