Account Manager

About the Role

This role is about empowering our global partners to deliver secured IT environments with high performing connectivity is our passion. The Account Manager will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.

Why TD SYNNEX?
• Industry Leader: We’re the world’s largest IT distributor by revenue, trusted by 20,000+ vendors and 100,000+ partners.
• Growth Mindset: We invest in your professional and personal development through continuous learning, mentoring, and career-pathing.
• Inclusive Culture: We’re committed to diversity, equity, and belonging, fostering an environment where all voices are heard.
• Impact You Can See: Our solutions power public sector missions—expanding broadband access, securing data, and improving citizen services.

What Youll Do:
Client & Partner Relationship Management

– Build, nurture, and expand strategic relationships with assigned Oracle, public sector customers, and channel partners.

– Educate stakeholders on TD SYNNEX Public Sector services, Oracle product suites, and best-practice deployment models.

Pipeline Development & Sales Execution
– Identify, research, and qualify new sales opportunities aligned to Oracle solutions (ERP, database, cloud).
– Execute proactive lead-generation activities—outreach campaigns, business reviews, and joint account planning.
– Maintain a healthy pipeline: document opportunities, manage forecasts, and report monthly sales plays in our CRM.

Business Planning & Growth
– Develop and drive annual client business plans in partnership with internal teams and external stakeholders.
– Collaborate on joint marketing initiatives, webinars, and events to increase product visibility and adoption.

Customer Success & Issue Resolution
– Ensure seamless onboarding by coordinating pre- and post-sales activities, from quoting and credit-term management to solution delivery.
– Act as the primary escalation point for client concerns, leveraging cross-functional resources to resolve issues quickly.
– Measure satisfaction, capture feedback, and implement improvements that increase retention and lifetime value.

What Wre're Looking For:
Education & Experience
– Bachelor’s degree or equivalent work/military experience.
– 2+ years of public sector sales experience (state, local, education, or federal) preferred

Skills & Competencies
– Proven track record of meeting or exceeding sales activity and financial metrics.
– Exceptional verbal and written communication, presentation, and negotiation skills.
– Strong analytical mindset with keen attention to detail and proficiency in

Preferred Attributes
– Proactive learner who adapts quickly to evolving technologies and market trends.
– Resilient problem-solver with a self-starter attitude and strong organizational skills.
– Collaborative team player committed to continuous improvement and knowledge sharing.

#LI-HYBRID

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company