About the role
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Sr Associate Patient Coordinator - Post Transplant
Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.
Work Schedule: Hybrid Home and Work Schedule
- The shifts are 8:00am - 4:30pm Monday - Friday (Hybrid upon completion of orientation)
Required Qualifications:
Minimum of one year of experience in a healthcare customer service environment required.
High school diploma or equivalent required.
Demonstrated verbal and written customer relations skills required.
Ability to work collaboratively and cooperatively with an interdisciplinary team required.
Knowledge of medical terminology required.
Demonstrated analytical, prioritizing and organizational skills required.
Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Preferred Qualifications
Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
Clinical background in assigned area preferred.
Associates degree in business, healthcare or related field preferred.
Medical Assistant or Nursing Assistant preferred.
Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
Aplyr's read
Nebraska Medicine is a prominent academic health system known for its comprehensive care and strong ties to the University of Nebraska Medical Center.
What's promising
- •Affiliation with the University of Nebraska Medical Center enhances research and learning opportunities.
- •Wide range of healthcare services provides diverse career paths for medical professionals.
- •Strong focus on academic medicine supports continuous professional development and innovation.
What to watch
- •High-pressure environment due to the nature of healthcare work can lead to stress.
- •Limited public information about work-life balance policies.
- •Potential for high turnover in demanding roles like nursing and support staff.
Why Nebraska Medicine
- •Integration with an academic institution fosters a culture of learning and research.
- •Offers specialized roles in unique areas like surgical dermatology and transplant clinics.
- •Strong emphasis on transitions of care highlights commitment to patient-centered services.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Nebraska Medicine
Nebraska Medicine is a leading academic health system that provides comprehensive healthcare services and is affiliated with the University of Nebraska Medical Center.
