About the role
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As a Business Development Representative, you’ll play a key role in driving growth by connecting with prospective customers and helping them understand the value of our platform. You’ll partner closely with Account Executives to identify new opportunities, build meaningful relationships, and contribute to a collaborative, high-performing sales organization.
This is an exciting opportunity for someone who is motivated, curious, and eager to build a successful career in sales. You’ll work in a fast-paced environment where initiative, communication, and problem-solving are valued, while gaining exposure to modern sales strategies and customer engagement practices.
Responsibilities
Identify, qualify, and create new sales opportunities within assigned target accounts and territories
Proactively engage prospective customers through phone, email, and other outreach channels
Execute an account-based go-to-market strategy in partnership with Account Executives
Build trusted relationships with prospects by understanding their business challenges and goals
Qualify inbound and outbound opportunities and support pipeline development
Maintain accurate activity tracking and consistently achieve weekly and monthly KPIs
Represent the company professionally as a first point of contact for prospective customers
Requirements
Native German speaker with strong written and verbal communication skills in English
Experience engaging with customers or prospects in a sales, business development, or customer-facing environment
Strong communication and relationship-building skills with the ability to uncover customer needs
Motivated self-starter with a strong interest in building a career in sales
Ability to learn quickly, adapt to feedback, and confidently navigate objections
Comfortable managing multiple priorities in a fast-paced, team-oriented environment
Hybrid work environment with quarterly travel required
#hp
Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Panel Interview
Final Interview (if applicable)
Offer Stage
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at talentexperience@usertesting.com.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Aplyr's read
UserTesting empowers companies to gain real-time insights into user behavior, attracting professionals passionate about UX and product improvement.
What's promising
- •UserTesting provides valuable insights into user behavior, enhancing product development.
- •The company is expanding its engineering and AI teams, indicating growth.
- •UserTesting's platform is crucial for businesses prioritizing user-centric design.
What to watch
- •The UX research market is competitive, with many emerging players.
- •Rapid growth may strain existing resources and affect work-life balance.
- •Integration with diverse client systems can present technical challenges.
Why UserTesting
- •UserTesting specializes in real-time user feedback, setting it apart in UX research.
- •The platform supports a wide range of user testing scenarios.
- •UserTesting's focus on real user interactions offers authentic insights.
Aplyr’s read is generated by AI from public sources. Was it useful?
About UserTesting
UserTesting is a user experience research platform that helps businesses understand how real users interact with their products and services.
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