Service Order Coordinator

Confirmed live in the last 24 hours

Valmet

Houston, TX

On-site

Posted April 30, 2026

Job Description

Are you a passionate leader looking to expand your career with an industry front runner in the Houston, Texas region?

Are you passionate about delivering outstanding customer service and creating real value?

If so, you could be our next Service Order Coordinator — working with our Automation Solutions Business Area’s North American field service team.

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

What We’re Looking For:

We are seeking a highly organized and proactive Service Order Coordinator to support the day-to-day review and close out of technician field jobs. This role will report to the Global Director of Service, as part of the Customer Service department within the API business unit. The API business unit manufactures the Valmet Maxum Gas Chromatograph, System Integration projects, and provides support for Valmet analytical products.

Responsibilities:

Analyzing and review project documentation for invoicing and closing out jobs for Demand Service, Maintenance Agreements, Revamps, FEES/FEED, and other special projects
Invoice and close out field service jobs as per established timelines.
Track weekly status and be able to identify revenue forecast for current month.
Communicate with customers (internal and external) to resolve discrepancies with service jobs as they may occur.
Portal focal point for the Field Service team (own jobs as well as those of others on the team).
Month end coordination of customer feedback survey program for field service
Monthly reports with Finance
Back-up support to other team members during vacation or other absence periods

We offer:

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information:

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careers