CRM Programme Director

Confirmed live in the last 24 hours

WPP

London, England, United Kingdom

Hybrid

Posted February 25, 2026

Job Description

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

*Internal applicants - all locations considered

Why we're hiring:

WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This team will play a crucial role in enabling the ongoing transformation of our agencies and functions.

The CRM Programme will consolidate CRM platforms and processes across WPP agencies, supporting a holistic view of global clients. This will simplify the CRM estate, standardising business processes, and improving pipeline and opportunity management. Priorities include: agency-level consolidation, enhanced data structures for reporting, and supporting master data management (MDM) to unify client lists.

The Programme Director is accountable for the overall success of a programme, ensuring delivery of strategic outcomes and benefits realisation. This role provides leadership, governance, and direction across multiple projects and workstreams, aligning them to organisational objectives and stakeholder expectations. Key responsibilities include: