About the role

Aplyr's Quick Take

This role is about designing and overseeing the technical architecture for Microsoft Dynamics 365 at Hiscox, focusing on customer service and sales. It's a contractor position that requires collaboration with both internal teams and external partners to ensure solutions meet architectural standards. This is an individual contributor role, not a management position.

Good fit

Ideal candidates will have deep expertise in Microsoft Dynamics 365 and experience in regulated environments. Strong collaboration skills and the ability to communicate effectively with both technical and business teams are essential.

Worth noting

This is a 6-month contract with hybrid working options, which may appeal to those seeking flexibility. The role emphasizes governance and reusable architecture, which could be a unique opportunity for someone interested in standardizing processes across business units.

Job Type:

Contractor

Build a brilliant future with Hiscox

Overview

We are seeking a Technical Architect to support the design and governance of our Microsoft Dynamics 365 platform across Customer Service, Sales and Contact Centre. The role will report to the Head of Platform and is offered on an initial 6-month contract, based in York with hybrid working.

The primary focus is to support the rollout of D365 estate by working closely with delivery partners and the Hiscox UK internal team to ensure architectural alignment. A secondary objective is to collaborate with the group function to define reusable architectural patterns that can be adopted by other business units.

Key Responsibilities

Define and maintain the technical architecture for Dynamics 365 across the business unit
Coordinate with the omnichannel delivery partner to ensure solutions align with architectural standards and business requirements
Work with group architects to develop reusable patterns and reference architectures
Oversee integration design
Establish and maintain architecture governance, including technical standards and compliance
Produce architecture blueprints, integration frameworks and technical documentation
Provide technical guidance to internal teams and support solution assurance

Essential Skills and Experience

Deep expertise in Microsoft Dynamics 365 (Customer Service, Sales, (Contact Centre is beneficial))
Strong experience with Azure DevOps
Proven ability to design scalable, secure and compliant enterprise solutions
Experience working in regulated and corporate environments
Strong collaboration and communication skills; able to work across business and technical teams

Deliverables

Architecture blueprints and documentation
Integration framework and governance model
Reusable reference architecture for group-wide adoption
Technical reports and knowledge transfer materials

Contract Details

Duration: 6 months (initial)
Location: Hybrid (York-based)
Reporting to: Head of Platform

Work with amazing people and be part of a unique culture

Aplyr's read

Hiscox specializes in tailored insurance solutions, attracting professionals who thrive in dynamic environments focused on niche markets and innovation.
Synthesized from recent postings & public sources

What's promising

•Hiscox offers a diverse range of specialized insurance products, catering to unique business needs.
•The company invests in technology, providing opportunities for tech roles like Data Scientist and Software Engineer.
•Hiscox's global presence offers employees exposure to international markets and practices.

What to watch

•The insurance industry faces regulatory challenges that can impact company operations.
•Hiscox's focus on niche markets may limit broader career opportunities within the company.
•Economic downturns can affect demand for specialty insurance products.

Why Hiscox

•Hiscox is known for its focus on specialty insurance, differentiating it from general insurers.
•The company emphasizes innovation in product offerings, appealing to creative professionals.
•Hiscox's commitment to niche markets allows for targeted risk management strategies.

Aplyr’s read is generated by AI from public sources. Was it useful?