Marketing Operations Producer

• This is a full-time position that requires 3+ years of experience in digital marketing and project management.  
• Please submit your application in English. Applications in other languages will not be considered. 
• This position is open to Thai nationals or individuals who are already authorized to work in Thailand.
• Applicants who pass the initial screening must be available to attend an in-person business case test, followed by an interview.  

VML MAP is looking for a dynamic and detail-oriented Producer to join our Bangkok office and ensure the smooth delivery of marketing campaign execution for one of our major international clients. You will play a key role in driving operational efficiency, managing delivery timelines, and enabling cross-regional collaboration. If you thrive in a fast-paced environment, enjoy working across teams and time zones, and are passionate about delivering high-quality work, this role is for you. 

What will your day look like?

You will be an essential part of the Marketing Operations team, working closely with colleagues across different regions to ensure that everything runs smoothly from planning and briefing to actual delivery. You will manage resource capacity, facilitate daily SCRUMs, and keep processes and documentation accurate and up to date. You will also lead the rollout of new processes and projects, ensuring the team can adopt them effectively. From onboarding new hires to handling client requests, you will play a central role in enabling team success and maintaining high delivery standards. 

More specifically, your tasks will include: 

• Process Management: Maintain accurate and up-to-date operational process documentation, SOPs, and reporting.  
• Capacity and Resource Management: Coordinate weekly capacity planning, support managers with resource planning, and align resources across time zones to meet delivery timelines.  
• Operational Oversight: Lead or delegate daily SCRUMs, manage Kanban boards, and monitor daily workload to align with planned schedule. 
• Process Improvement and Implementation: Implement new tools and processes ensuring successful adoption into daily operations.  
• Onboarding and Team Integration: Oversee onboarding for new hires, ensuring smooth integration through mentorship and structured support. 
• Client Support: Manage and prioritize client requests, ensuring they are directed to the right teams for timely action, coordinate resolution of incidents to minimize impact on campaign delivery.  
• Cross-Team Collaboration: Act as the main point of contact for cross-functional collaboration and internal stakeholder alignment. 
• Admin and reporting: Oversee finance and operational reporting, and manage vacation planning.  

Who are you going to work with?

At VML MAP, you will join a vibrant team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. We work in a highly collaborative environment where every opinion is heard, and ideas are encouraged and valued, fostering teamwork and continuous improvement. 

What will you bring to the table?

• 3+ years of experience as a Coordinator or Project Manager in a digital marketing or CRM-focused environment. 
• Bachelor’s