About the role

Aplyr's Quick Take

This role is about being the technical liaison between Liberate and its insurance clients, focusing on integrating AI solutions into their systems. You'll work closely with sales and engineering teams to design and implement these solutions, making it a customer-facing, high-impact position.

Good fit

Ideal candidates have a strong technical background in software engineering or solutions engineering, with experience in customer-facing roles. You should be comfortable working with technical stakeholders and have a knack for translating complex requirements into practical solutions.

Worth noting

The role involves significant pre-sales and post-sales responsibilities, which may not suit those looking for a purely technical or backend position. Additionally, the company is well-funded, which could indicate stability and growth potential.

About Liberate:

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.

Role Overview
The Senior Solutions Engineer will bridge the gap between our product team and client-facing teams. You will be the technical face of Liberate, ensuring seamless integration of our AI solutions into insurer environments. You’ll partner with sales, customer success, and engineering to translate customer requirements into solutions that deliver measurable outcomes.

This is a customer-facing, high-impact role with influence across pre-sales, implementation, and post-sales expansion.

Key Responsibilities

Pre-Sales Partnering

Collaborate with sales and AI deployment to scope insurer requirements and design AI-driven solutions.
Present Liberate’s technical architecture, security standards, and integration pathways to CIO/CTO/IT stakeholders.
Build tailored demos and prototypes to illustrate product fit and value.

Solution Design & Implementation

Assess insurer core systems (policy admin, claims, billing) and design integration paths.
Lead technical onboarding, including SSO, APIs, and workflow configuration.
Provide hands-on guidance during deployments to ensure seamless implementation.

Customer Advocacy & Expansion

Serve as trusted technical advisor, guiding insurers on best practices for AI adoption.
Identify upsell/cross-sell opportunities for advanced AI agents and APIs.
Gather customer feedback and relay it to Product for roadmap prioritization.

Thought Leadership

Represent Liberate at industry events and client workshops.
Create technical documentation, playbooks, and integration guides for insurers.

Qualifications

Must Have

7–10+ years in solutions architecture, pre-sales engineering, or enterprise technical consulting.
Strong experience with insurance technology ecosystems (Guidewire, Duck Creek, Majesco, One Inc., Insuresoft, Sapiens, etc.).
Technical proficiency with APIs, cloud platforms (AWS, Azure, GCP), and data integration.
Experience leading enterprise implementations with multiple stakeholders across business and IT.
Strong communication skills—able to translate complex AI/technical concepts to non-technical insurance executives.
Startup-ready: high ownership, urgency, and adaptability.

Nice to Have

Exposure to AI/ML platforms, automation, or NLP technologies.
Background in high-growth startups or insurtech vendors.

Familiarity with insurance compliance, data security, and regulatory frameworks.

Salary Information: $150,000 to $185,000 base salary (depending on experience and location), plus stock and commission

Skills & Tags

rust aws gcp azure ai data product design

Aplyr's read

Liberate is at the forefront of mental health technology, attracting professionals passionate about innovative solutions in wellness and accessibility.
Synthesized from recent postings & public sources

What's promising

•Liberate focuses on mental health, a rapidly growing and socially impactful sector.
•The company leverages cutting-edge AI technology to enhance mental wellness solutions.
•Recent hiring trends suggest a strong emphasis on AI and product management roles.

What to watch

•Limited public information about the company's financial stability and long-term viability.
•Potential challenges in maintaining a competitive edge in a crowded mental health tech market.
•High reliance on AI could face ethical and regulatory scrutiny.

Why Liberate

•Liberate specializes in mental health technology, a niche but crucial industry.
•The company emphasizes AI-driven solutions, setting it apart in the wellness sector.
•Focus on accessibility in mental health solutions differentiates Liberate from traditional providers.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Liberate

Liberate

liberate.com

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Liberate is a company focused on providing innovative solutions in the mental health and wellness sector, leveraging technology to enhance user experience and accessibility.