Content Compliance Manager-OTC Supplements and Cosmetics

Location: Remote (USA)
Position Type: Full-Time

Position Summary

The Content Compliance Manager – OTC Supplements & Cosmetics is responsible for ensuring that all marketing, labeling, and promotional materials comply with applicable FDA and FTC regulations, DSHEA law, and internal policies and standards prior to release.

This role serves as a critical link between Compliance, Marketing, Product Development/Clinical, and Legal teams. The Manager will review and approve content, establish compliant frameworks, and guide teams on appropriate claims, disclosures, and risk.

This role ensures that all content across dietary supplements, cosmetics, and OTC wellness products is truthful, not misleading, properly substantiated, and aligned with regulatory expectations across all channels (including but not limited to web, e-commerce, email, social media, labels, and advertising).

The ideal candidate combines strong regulatory expertise in supplements and cosmetics with a practical, solutions-oriented approach that enables compliant and effective marketing.

Key Responsibilities

• Manage compliance content review for all OTC supplement and cosmetic assets.
• Ensure all claims are truthful, not misleading, and properly substantiated in compliance with FDA, FTC, and other regulatory requirements.
• Enforce clear boundaries between structure/function vs. disease claims, and cosmetic vs. supplement claims, including proper use of disclaimers and qualifiers.
• Maintain and evolve a compliant claims library and standardized language guidelines across products and channels for Strive Pharmacy’s OTC products.
• Provide proactive, practical guidance to Marketing and Product/Clinical teams to enable compliant messaging early and reduce rework.
• Review and advise on product labels, e-commerce listings, influencer/affiliate/testimonial content, and before/after claims.
• Identify and mitigate high-risk claims and marketing practices, staying current on FDA warning letters and FTC enforcement trends.
• Develop and scale compliance frameworks including SOPs, workflows, and approval processes for OTC product claims and labeling review.
• Train and support cross-functional teams on DSHEA compliance, FTC advertising rules, and supplement/cosmetic claim guardrails.
• Maintain audit-ready documentation of content reviews, substantiation, and labeling decisions.
• Track and improve key metrics (e.g., cycle time, first-pass approval, rework) to increase efficiency and accountability.
• Serve as the internal expert on OTC content compliance, providing clear, actionable recommendations aligned with regulatory requirements and business goals.

Qualifications

• PharmD, JD, MS, or equivalent regulatory/compliance exp