Senior AI Engineer (x/f/m) - Phone Assistant

Confirmed live in the last 24 hours

Doctolib

Berlin, Berlin, Germany

Hybrid

Posted April 1, 2026

Job Description

What we do

Join a team of passionate and hardworking entrepreneurs to transform healthcare!

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

We are looking for a Senior AI Engineer (Python) to join the Conversational AI (CAI) team in the Practice Efficiency domain.

As a Senior AI Engineer, your mission will be to build and scale a new product in the Doctolib suite: our Phone Assistant, with the vision to revolutionize access to care for patients and day-to-day practice management for practitioners. This opportunity will allow you to leverage the latest technologies in AI, NLP, and speech recognition to build delightful user experiences and scale your product to millions of users.

Your responsibilities include but are not limited to:

Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows
Validate hypothesis with offline evaluation datasets and A/B tests on real traffic
Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics
Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors
Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture
Ensure privac