Support Specialist, Non Technical

Confirmed live in the last 24 hours

Restaurant365

Mexico City

On-site

Posted January 15, 2026

Job Description

The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform.  You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment. 