About the role
Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
USA-CLEAN is a national independent provider of repair service, parts and used equipment. Having the best floor cleaning equipment specialists, technicians and unsurpassed Technology allows our comprehensive suite of solutions to significantly drive down our client’s total equipment costs while improving equipment uptime and availability. We stock thousands of parts that ship directly from our warehouse the day they are ordered. Our national clients include market leaders in the building service contractor, retailer, healthcare and education sectors.Hours will be 8-5 Monday through Friday
Compensation Ranges from $16.25-$16.48/Hour
Primary Duties and Responsibilities
The Customer Service Team duties may include, but are not limited to, the following:
- Answer incoming phone calls, emails, and website chats from customers
- Process inbound orders
- Respond to website inquiries via phone and/or email
- Assist customers with looking up parts and technical manuals
- Consultative sales approach to partner with customers
- Manage customers clear communication and problem solving
- Work with internal departments to proactively manage work flow and customer requests
REQUIRED SKILLS / ATTITUDES:
- Strong verbal and written communication skills
- Excellent problem-solving capabilities
- Ability to ask probing questions and close a sale
- Strong task management and organizational skills
- Sense of urgency in learning new trends and products, as well as timely follow up
- Must be able to work as a team player!
Qualifications/ Skills
- 5+ Years of Customer Service
- Bi-lingual in Spanish is a plus
- Excellent communications skills
- Process improvement mindset
- Strong analytical and problem-solving skills
- Onboarding customers
Benefits (Full-Time Employees):
Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Aplyr's read
Aramsco specializes in restoration and remediation services, catering to water, fire, and mold damage, with a workforce skilled in sales, logistics, and technical roles.
What's promising
- •Aramsco has a strong market position in the niche restoration and remediation industry.
- •The company offers diverse roles, from sales to technical positions, providing varied career paths.
- •Aramsco's focus on essential services ensures steady demand and job stability.
What to watch
- •Limited public information about Aramsco's company culture and employee satisfaction.
- •Heavy reliance on logistics roles may limit opportunities for career advancement in other areas.
- •Potential for high-stress work environments due to the nature of emergency restoration services.
Why Aramsco
- •Aramsco's specialization in restoration and remediation sets it apart from general service providers.
- •The company offers a wide range of products and services tailored to specific industry needs.
- •Aramsco's extensive logistics network supports efficient service delivery in time-sensitive situations.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Aramsco
Aramsco is a leading provider of products and services for the restoration and remediation industries, focusing on water, fire, and mold damage restoration.
