Payment Product Manager

Confirmed live in the last 24 hours

Hala

Riyadh, Riyadh, Saudi Arabia

Hybrid

Posted February 4, 2026

Job Description

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.

Job Summary

Lead the end-to-end delivery of payment service products, overseeing development through implementation. The role focuses on coordinating multiple initiatives, partnering with internal and external stakeholders, and ensuring high-quality, on-time product releases that meet business and customer expectations.

Key Responsibilities

Delivery Planning & Coordination
Manage and coordinate the delivery of payment products across the full lifecycle, ensuring plans, milestones, and outcomes align with business objectives.
Release & Deployment Management
Own release planning activities, including resource coordination and readiness, to ensure smooth and predictable product releases.
Stakeholder & Customer Engagement
Build and maintain strong relationships with business stakeholders, technology teams, and customers to support clear communication and effective collaboration.
Delivery Tracking & Reporting
Track delivery progress and provide regular reporting on timelines, quality, resources, and RAID (Risks, Assumptions, Issues, Dependencies).
Timeline & Deadline Ownership
Ensure delivery commitments are met within agreed schedules, proactively addressing delays or risks.
Product Delivery Roadmaps
Create and maintain detailed delivery plans covering each stage of the product lifecycle, from initiation through rollout.
Performance Measurement
Define and monitor end-to-end delivery KPIs to assess performance, efficiency, and product quality.
Risk & Dependency Management
Identify delivery risks early, manage cross-team dependencies, and implement mitigation strategies to minimize impact.
Customer Feedback & Continuous Improvement
Analyze customer feedback and operational insights to drive continuous improvements in delivery processes and