Sr. Program Manager (GTM & Biz Ops), Supply Tech

Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of commerce, entertainment and advertising, offering unique advertising products, enterprise ad tech, and a rich array of unique creative, format and measurement solutions. The Supply Technology (SupplyTech) team builds and operates extensible services that empower 1P publishers to improve both their monetization and customer experience. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products.

SupplyTech seeks a seasoned contributor to join the team as a Sr. Program Manager to own our Go-To-Market (GTM) program and provide business operations support. In this role, you are responsible for the definition and delivery of important programs aimed at optimizing the supply-side customer experience. You will identify and launch program tenets and success metrics, simplify current workflows, and templatize efforts to reduce ambiguity for internal stakeholders. A key area of focus is GTM, where you will be accountable for the mechanisms and processes that provide a foundation for successful launch and adoption of customer-facing SupplyTech products, features, and capabilities at scale. In this highly cross-functional role, you will lead and influence across product and business teams to meet your program goals.

Key job responsibilities
• Designing scaled processes by gathering requirements, identifying resources needed, and defining milestones and launch schedules to ensure timely and successful delivery of the projects.

• Driving accountability from stakeholders for progress on key program actions through active engagement and escalation.

• Partner with cross-functional leads across the Amazon Ads organization to ensure execution of GTM strategies, including tactical guidance and support.

• Driving and facilitating complex projects focusing on results and metric measurement.

• Assisting with the definition and design of tools, standard operating procedures, and processes.

• Identifying and mitigating risks and removing roadblocks within projects.

A day in the life
The SupplyTech GTM Program is accountable for the production and distribution of standardized user-facing launch materials that enable our customers to efficiently launch new features successfully. The primary customers are publisher monetization teams who are seeking creative experiences that enhance both performance and consumer retention. This role owns all SupplyTech GTM infrastructure including but not limited to the following: the SupplyTech Roadmap, the SupplyTech GTM Playbook, the SupplyTech Support Center and organizing GTM training.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience in digital advertising and understanding of related ad specifications, file formats and technologies
- Experience prioritizing and delivering projects on time in a fast-moving environment
- Experience working and communicating with multiple stakeholders and cross functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) match