Account Coordinator, Linear Client Services

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

FOX Client Services is the Account Management team dedicated to delivering best-in-class service for our agency and brand partners. We thrive in a fun, fast-paced environment and focus on post-sale campaign execution and stewardship to drive results. The team builds strong client relationships and collaborates with key internal stakeholders to refine support strategies, monitor and optimize campaign performance, and ensure accurate invoice and revenue reporting. 

We are seeking a highly organized and motivated Account Coordinator to join our team. In this entry level position, the Account Coordinator will play a key part in supporting client relationships, ensuring campaigns run smoothly from start to finish, and helping deliver exceptional service that drives results. Working across all the FOX Sports, Entertainment and News, there is great potential for growth and achievement within the organization. 

A SNAPSHOT OF YOUR RESPONSIBILITES:

• Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business; entering and confirming all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing). 

• Communicates across multiple internal departments Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates to facilitate flawless deal stewardship and campaign execution 

• Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc in a timely manner and sending confirmations in the form of change notices with updated flowcharts 

• Execute internal schedule changes e.g. programming changes, makegoods etc and confirm changes to client 

• Partner with Commercial Ad Operations to obtain any missing commercial creative  

• Assist AM in monitoring delivery pacing; flag any accounts at risk for under-delivery and books ADUs as needed 

• Pull pre- and/or post-logs upon client request 

• Serve as day-to-day contact for agency/client assistants on schedules, capture client requests resolving issues in a timely manner with clear follow-through. 

• Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR. 

WHAT YOU WILL NEED:

• Prior work or intern experience in media and/or related customer service  

• Experience with Excel and PowerPoint 

• A keen eye toward process adherence to create a smooth workflow 

• Ability to clearly communicate, act with a sense of urgency and meet deadlines 

• Highly organized with excellent attention to detail 

• A collaborative team player who works well with diverse groups 

• Proactive problem-solver who takes the initiative to address client needs 

• Skilled at balancing competing clients and workflow demands to maintain accuracy 

• Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure. 

NICE TO HAVE:

• Bachelor’s degree  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $23.50-27.25 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.