Manager, Learning and Development, Clinical Development + Initiatives

Essential Responsibilities:

• Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors. 

• Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs. 

• Design and deliver a suite of effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.  

• Identify innovative and cost-effective solutions for doctor development. 

• Manage appropriate external vendors. 

• Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences. 

• Evaluate existing programs/content for impact and alignment with organizational needs. 

• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences. 

• Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers. 

• Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.   

• Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals.   

• Plan, organize and execute tasks and activities with urgency.  

• Other duties as assigned. 
   

Requirements/Qualifications: 

• Education level: Bachelor’s degree or equivalent work experience 

• 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce preferably in a dental or healthcare setting 

• Understanding of adult learning theory and principles 

• Well versed in digital learning, just-in-time, and blended learning strategies 

• Experience with program management and learning management systems (LMS)  

• Demonstrated skill in designing and implementing development programs for all audiences  

• Excellent communication and influencing skills at all levels in the organization  

• Flexibility and agility to be proactive in a fast paced, ever-changing environment 

• Experience in developing, implementing, and monitoring programs/processes  

• Strong organizational and project management skills  

• Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples) 

• Ability to travel as needed  

• This position is remote