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Data Analyst – Quality & Customer Satisfaction

ALTEN Technology USAALTEN Technology USA·Consulting / Engineering

Compensation

90,000 to 100,000

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Posted

14 days

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About the role

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Summary
We are seeking an experienced Data Analyst with a strong passion for leveraging data to drive decisions that improve product quality and customer satisfaction. The ideal candidate is highly analytical, collaborative, and skilled at translating complex data into actionable insights. This individual will play a key role in identifying quality issues, supporting problem resolution, and enabling data-driven decision-making across engineering and product teams within a manufacturing environment.
Responsibilities
  • Analyze data using both fundamental and advanced statistical techniques to support quality improvement initiatives
  • Identify emerging product quality issues and contribute to early detection, forecasting, and predictive insights
  • Structure, model, and interpret data to support problem-solving and business decision-making
  • Work with multiple data sources, including warranty data, vehicle data, customer feedback, and manufacturing data
  • Partner with product quality leaders to provide insights and recommendations that improve product performance and uptime
  • Develop and implement analytical methodologies to enhance quality tracking and reporting
  • Collaborate with cross-functional teams including data analysts, data engineers, data architects, and data scientists
  • Support the implementation and deployment of advanced analytics solutions
  • Contribute to continuous improvement efforts by identifying opportunities to optimize data processes and tools
  • Communicate findings through clear data storytelling to ensure the voice of the customer is represented

Qualifications;

  • Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related field (Master’s preferred)Experience working in a technical or manufacturing-focused quality environment
  • Strong proficiency in Power BI for data visualization and reporting
  • Hands-on experience with tools such as SQL, Python, R, Azure Analytics, Jupyter Notebook, or Apache Spark
  • Knowledge of machine learning techniques, including classification, regression, clustering, and anomaly detection
  • Proven ability to solve complex problems using data-driven approaches
  • Strong understanding of data modeling, data structuring, and analytics methodologies
  • Experience working with large, complex datasets from multiple sources
  • Excellent written and verbal communication skills with the ability to present insights clearly
  • Ability to collaborate effectively with cross-functional teams
  • Self-driven with a proactive mindset and a strong desire to learn new technologies and techniques

Salary Range: 90,000 to 100,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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Aplyr's read

ALTEN Technology USA is a dynamic engineering consultancy, attracting professionals who thrive on innovation and complex problem-solving across diverse industries.

Synthesized from recent postings & public sources

What's promising

  • Strong focus on innovation and cutting-edge technology projects.
  • Diverse range of engineering roles offers varied career paths.
  • Opportunities in multiple sectors enhance professional growth.

What to watch

  • Potential for high-pressure environments due to project complexity.
  • Consulting nature may lead to frequent role changes.
  • Limited public information about company culture and work-life balance.

Why ALTEN Technology USA

  • Specializes in both engineering and technology consulting.
  • Provides services across innovation, research, and development.
  • Engages in projects involving AI, MLOps, and cybersecurity.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About ALTEN Technology USA

ALTEN Technology USA

ALTEN Technology USA

View company

ALTEN is a leading technology consulting and engineering company that provides services in innovation, research, and development across various sectors.

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