About the role

Aplyr's Quick Take

This role is about ensuring the quality of consumer hardware products by managing supplier quality, manufacturing processes, and product reliability. You'll work closely with engineering teams and manufacturers to troubleshoot issues and improve product performance. It's an individual contributor role focused on quality assurance and risk management.

Good fit

Ideal candidates have several years of experience in quality engineering, particularly in consumer hardware. A detail-oriented approach and strong collaboration skills are essential, as you'll be working with various teams and suppliers.

Worth noting

The position requires full-time on-site work Monday to Thursday, with remote work on Fridays. The salary range is competitive, but be prepared for a hands-on role that demands rigorous oversight of manufacturing quality.

DESCRIPTION

quip is seeking a Senior Product Quality Engineer to own supplier quality, manufacturing quality, and product reliability for our consumer hardware products. This role partners closely with engineering and global manufacturing partners to identify field issues, drive root cause analysis, and improve product performance at scale.

This role is full time on-site Monday-Thursday in our DUMBO, Brooklyn design studio, with Fridays remote.

Base Salary: $135k-$175K

This range represents anticipated base salary range for this position, in addition to competitive benefits and equity (as applicable). We carefully assess and consider several factors with each candidate, including location, role-related knowledge, experience and skills. Compensation may vary based on these considerations.

RESPONSIBILITIES

Supplier Governance (SQE): Audit and oversee our Contract Manufacturers' Quality Management Systems to ensure strict adherence to ISO 13485 and ISO 9001 standards. Own and manage the CAPA and deviation processes to ensure systemic compliance and continuous improvement. Conduct supplier audits and track systemic CM performance.
Manufacturing Quality & Validation: Partner with CMs to vet and sign off on Master Validation Plans and IQ/OQ/PQ protocols during product setup. Transition these into production by reviewing and optimizing the CM’s ongoing Quality Control Plans (IQC, IPQC, OQC). Monitor yields and limit samples to ensure the factory consistently builds to spec and never ships defective product.
Risk Management: Own the master Risk Management files and high-level FMEA documentation. Participate and sign off in new product development.
Design Handoff & Spec Tuning: Work closely with the design team and suppliers during NPI to transfer critical design requirements into assembly and testing fixtures. Review early test data, driving alignment between Engineering and CM’s to establish test thresholds that are sensitive enough to intercept defects, while aligning with the supplier’s true process capability.
Reliability & Lifecycle Testing: Own the Reliability testing program. Define Ongoing Reliability Testing (ORT) requirements for factory partners and monitor long-term durability and "wear and tear" trends.
Quality Data Reporting & Prioritization: Own the "Single Source of Truth" for quality. Manage the ingestion of CX/RMA data, build reporting dashboards, and provide data-driven direction on where to focus engineering investigations.
Hands-on RCA & Teardowns: Collaborate with the engineering team in physical product teardowns and Root Cause Analysis (RCA) of field failures and customer returns.
Regulatory Support: Support regulatory-related documentation and process needs, building familiarity with applicable requirements over time.

REQUIREMENTS

4+ years in Senior Product Quality Engineer
8+ years Experience working in new product development with Asian suppliers and contract manufacturers with a focus on high-volume electronic consumer products
Strong working knowledge of ISO 13485 and ISO 9001 frameworks, with demonstrated experience auditing medical device or high-compliance consumer electronics Contract Manufacturers.
Expertise in Data Analysis (Excel, SQL, Python) to visualize quality trends.
Demonstrated experience leading Root Cause Analysis (RCA) and hands-on failure analysis/product teardowns for electro-mechanical hardware.
High cavitation injection molding and machining process experience
Deep knowledge of materials, processes, assembly, electronics, and production methods
Strong communication skills to present quality risks to executive leadership
Ability to travel internationally 2-3 times per year to be on-site at suppliers
Ability to attend evening calls with suppliers 1-2 nights per week
Bachelor’s (B.S.) or Masters Degree in Mechanical or Biomedical Engineering

NICE TO HAVES:

Solidworks CAD experience
Experience with motors and PCBAs
Experience with IPX rated products that require defense against moisture ingress

Benefits

Hybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge
Year round early “summer Fridays”
WiFi enabled rooftop

Skills & Tags

python go ai data product design

Aplyr's read

Quip is a dental care startup known for its sleek design and subscription model, attracting employees passionate about innovation in oral health products.
Synthesized from recent postings & public sources

What's promising

•Quip offers a unique subscription model that ensures recurring revenue and customer retention.
•The company emphasizes design and usability, appealing to a modern consumer base.
•Quip has successfully expanded its product line beyond toothbrushes, increasing market presence.

What to watch

•Quip faces intense competition from established dental care brands with larger market share.
•The subscription model may limit customer acquisition to those comfortable with recurring payments.
•Limited public information about Quip's long-term financial stability and growth trajectory.

Why quip

•Quip's direct-to-consumer model allows for personalized customer interactions and feedback.
•The company integrates technology with dental care, offering features like app connectivity.
•Quip's minimalist design sets it apart in the traditionally cluttered oral care market.

Aplyr’s read is generated by AI from public sources. Was it useful?