Director, Transaction Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Transaction Services

Finance Leader, GBSC Transaction Services
What role do we play in the modern world? Are we an enabler of purchases or a facilitator for transactions? We play a much larger role in the world by enabling those that have no access to financial systems – every employee has the opportunity to be a part of something bigger and to change lives. We have the technology, people and Brand to serve modern society . Today, we are a global tech company that connects everyone to endless possibilities, priceless possibilities.
Overview
• Transaction Services is the Global Process Owner of Accounts Payable, T&E Auditing and Processing, Card Program Administration, Supplier Maintenance, Purchase Order Maintenance and Help Desk functions.
• Our purpose is to maintain operations for these functions while ensuring standardized, efficient, and high quality service delivery

Job Purpose
• Support day-to-day operations and service delivery
• Lead process improvement and efficiency initiatives
• Support strategic projects that maximize business value

Role
• Perform as an individual contributor for operations functions as needed
• Execute on initiatives to improve process, reduce cost and accelerate productivity
• Support expansion initiatives and M&A integrations
• Support projects to advance KPI/Metrics and Performance Management
• Support monthly operational reporting and help operation leaders address quality, timeliness and completeness. Work closely with operations to identify process improvement opportunities and implement them quickly.
• Translate process optimization needs into process improvement objectives, including roadmaps, metrics and desired outcomes. Tie them into SLAs and other objectives, and track time and cost savings.
• Report any risk areas in the operations, document incidents, and coordinate with operations to identify and implement remediation.
• Design and update controls to ensure processes are compliant and risks are mitigated. Conduct self-audits to ensure controls and remediation are effective.
• Ensure standard operating procedures in SharePoint are complete, refreshed regularly, and used consistently.
• Partner closely with internal teams to align on initiatives, including M&A COE and Analytics & Automation.

All About You
• Oracle Financials experience
• Solid understanding of Procure to Payment processes
• Knowledge of basic accounting and finance practices
• Strength in managing multiple projects, deadlines and deliverables
• Strong leadership, customer service and communication skills
• Ability to demonstrate influence through personal effectiveness

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $143,000 - $236,000 USD