Talent Pool - Business Analysis (BA/SBA/Associate Lead BA/Lead – BA) 

About Sysco LABS:  

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. 

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide, and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion. 

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Everything we do at Sysco LABS supports Sysco’s Purpose of “Connecting the world to share food and care for one another”, and our work directly impacts millions of food consumers in a trillion-dollar, global industry. 

The Opportunity 

We are currently building a talent pool for future Business Analysis opportunities across Engineer to Lead levels within our team. This is an opportunity to be considered for upcoming roles and contribute to shaping the future of Sysco’s customer experience from the ground up. 

Responsibilities: 

• Collaborating with on-site product teams to define, refine, and document product requirements aligned with business goals 

• Analyzing stakeholder needs and translating them into clear, actionable specifications for product and engineering teams 

• Partnering with product and delivery leadership to perform R&D based on the product roadmap, benchmarking against competitor solutions, and recommending improvements 

• Facilitating requirement approvals and ensuring clear communication of business, functional, and user expectations across all stakeholders, including engineering, QA, and leadership teams 

• Driving the resolution of open issues, supporting defect triaging, and ensuring alignment between product expectations and delivered solutions 

• Bridging the gap between high-level product vision and delivery-level detail, ensuring requirements are implementation-ready 

• Owning the planning and execution of business analysis deliverables, ensuring timely completion with a focus on quality and business value 

• Managing functional test scenarios, supporting test execution, and conducting product demos and user training sessions as needed 

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Requirements: 

• A Bachelor’s Degree in IT, Management, Economics, or Finance, and for BA 1-2 Years, for SBA 2-4 Years, for Associate Lead 4-6 Years and for Lead 6-8 years of experience in a similar role 

• Prior experience in a software engineering or technical quality engineering role will be advantageous 

• Experience working with software models; mainly Agile, RUP, and waterfall models 

• Professional certifications such as CBAP/PMP/ACP will be an added advantage 

• The ability to interface with onsite staff and function as the single point of contact for requirements 

• A passion for innovative product design and the ability to foresee business trends 

• Excellent logical and analytical skills, with a strong eye for detail 

• Excellent communication skills, particularly in written and spoken English, and proven experience in writing user stories, use cases, and detailed software requirements specifications 

• Must be curious and possess the ability to acquire domain business process and system knowledge as well as technical knowledge rapidly 

• Excellent interpersonal and negotiation skills 

• Should possess strong leadership, management, and organizational skills, including the ability to ensure schedules are met with a strong focus on quality 

• Familiarity with AWS-hosted environments (e.g., ECS, EC2, CloudWatch) for product monitoring and deployment workflows 

• Experience with Datadog for observability and incident investigation on mobile and web platforms is preferred 

• Proficiency in SQL using tools like DBeaver or SQL Developer for data validation and analysis is an added advantage 

• Knowledge in prompt engineering and AI-assisted development, leveraging tools like GitHub Copilot to design and build innovative applications is a plus. 

• Exposure to Web App Development, Android app development, basic understanding of Java or Kotlin is a plus for collaborating effectively with engineering teams 

Benefits: 

• US dollar-linked compensation 

• Performance-based annual bonus 

• Performance rewards and recognition 

• Agile Benefits - special allowances for Health, Wellness & Academic purposes 

• Entertainment allowance 

• Team engagement allowance 

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws 

• Overseas travel opportunities and exposure to client environments 

• Hybrid work arrangement 

Sysco LABS is an Equal Opportunity Employer.