NCE Bulk Dispatcher Nordics

1. Optimising Deliveries

• Identifies the consumption profile of the delivery points and select the potential customers to be delivered

• Checks of orders automatically integrated in the systems and takes and creates orders in the system for CMI (Customer Managed Inventory) customer deliveries

• Feeds the transport management system with CMI orders taking into account the forecasting module to generate a distribution plan in the system  and organise product deliveries to internal and external customers

• Adapts the plan proposed by the system according to daily constraints and legal aspects

• Collaborates with maintenance planning by liaising with maintenance department and carriers

• Provides transport carriers/drivers with the planned trips, including the loading and unloading points and the order in which they must be reached

2. Trip Return analysis & Distribution process improvement

• Through a continuous improvement approach, closes the loop after delivery to analyse and understand exceptions. Is able to explain exceptions if needed for the trips validation. 

• Updates transport management system settings for future deliveries optimisations (data adjustment)

• Analysis KPIs to take corrective/preventive actions

• Assesses regularly the transport management system database and identify incoherent data and corrects them (data cleaning)

• Is responsible for the dispatching workflow and continuously improving it

• Ensures the information collection from drivers and transfers. Ensures that incidents are shared with relevant parties and classifies the urgency.

3. On duty service

• Participates to on duty services according to the local procedure

Key Responsibilities & Competencies

• Customer minded: You must be able to listen to our customers to understand their needs. Customer experience and satisfaction is what drives us every day.

• Team player: You will be part of a larger team of Schedulers and work closely with internal and external stakeholders. Team spirit and drive is key to achieve our targets of excellence.

• Analytical thinking and Problem solving: You are able to remain calm and make decisions in a fast paced working environment taking into account the multitude of solutions and constraints.

• Ownership: You are able to take initiative supporting our continuous improvement culture.

• Communicative: You will be in direct contact with customers, suppliers and colleagues. You must be able to clearly express yourself to them in a friendly and professional way.

• Flexibility: This job requires you to be reachable (on-duty) outside of office hours during one week every month in a rotation scheme.

• Learning agility: You get the best out of situations by learning on the job and by peers. You are feeling comfortable in using Digital tools and are willing to continuously develop your skills and knowledge.

Required Qualifications & Details

• Education Requirements: A Bachelor's Degree (preferably in logistics management) or equivalent by experience. Your ability and willingness to continuously develop yourself is paramount.

• Language: Fluent in Swedish and English is required. Danish is preferred

• Time Type: Full time

• Planned Hours per Week: 40