Experience Product Manager

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 12 months. This term could be extended based on company business needs.

Product Management
The Product Management role is responsible for managing aspects of the product strategy and the end-to-end product lifecycle. This job reviews and assesses market trends, consumer behavior, and competitor activity to identify market opportunities for the products.

Key Responsibilities and Duties

• Coordinates with partners across the enterprise to deliver product strategy and ensure accurate and cohesive operations, promotion, and distribution of the product.
• Conducts research on product trends and positioning strategies, analyzes consumer behavior and develops insights on market conditions to inform the product strategy.
• Produces reports on profitability and performance and fosters discussions around business expectations, market dynamics, and customer preferences.
• Monitors various metrics and market dynamics and measures product performance against business expectations.
• Coordinates strategic processes for the product and ensures partnership alignment on decisions related to the product lifecycle.
• Partners with legal, risk and compliance teams to fully identify, understand, establish controls, test and mitigate potential risks to ensure products adhere to compliance, privacy regulations and policies.
• Acts as product subject matter expert on features and services.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Career Level
7IC

Product Management

The Product Management role is responsible for managing aspects of the product strategy and the end-to-end product lifecycle. This role focuses on TIAA's forms modernization effort, moving from a paper-based platform to a digital-first solution that helps customers find the right form instantly, provides real-time validation, and enables straight-through processing. This job reviews and assesses market trends, consumer behavior, and operational data to identify opportunities to simplify, digitize, or eliminate forms.

 

Key Responsibilities and Duties

• Coordinates with partners across the enterprise to deliver product strategy and ensure accurate and cohesive operations, promotion, and delivery.
• Conducts research on product trends and positioning strategies, analyzes consumer behavior and form-completion patterns, and develops insights on market conditions to inform strategy.
• Produces reports on performance, error reduction, and cost impact, and fosters discussions around business expectations, market dynamics, and customer preferences.
• Establishes and maintains control over the forms inventory, and develops a clear point of view on which forms should be simplified, digitized, or eliminated within each delivery cycle.
• Monitors various metrics and market dynamics and measures performance against business expectations.
• Coordinates strategic processes and ensures partnership alignment on decisions related to the product lifecycle.
• Partners with legal, risk, and compliance teams to fully identify, understand, establish controls, test, and mitigate potential risks to ensure products adhere to compliance, privacy regulations, and policies.
• Acts as subject matter expert on product features and services.

Related Skills

Accountability, Go-To-Market, Product Management, Project Management, Resiliency, Strategic Thinking

Start Date: 19-Oct-2026

End Date: 29-Oct-2027

Travel Required: No

Anticipated Posting End Date:

Base Pay Range: $44.71/hr - $62.50/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

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Equal Opportunity

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Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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